Family Support Program Coordinator (Full Time $24.00/Hour)

About the role

Thrive and Change Lives Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Responsibilities

Reporting to and under the direct supervision of the Shelter Manager, the Program Coordinator will assist with broadening and monitoring a range of shelter services with an emphasis on developing services specific to hospitality clients. Support Manager in staff meetings, record keeping and meeting funding contract requirements. Assist in the general supervision and routine operation of the shelter, under direction of the Shelter Manager. Provide intermediate to advance administrative and technical support to shelter staff to ensure success of new program initiatives. Act as professional role model for staff and residents. Under the direction of the Program Manager, act as a team leader with temporary or ongoing supervisory responsibilities. Maintain program records and guidelines established by the funding sources and Catholic Charities of Onondaga County policies and procedures. Work collaboratively with the Program Manager to organize and update all information and protocols pertaining to the operation of the shelter. Make recommendations in regards to client system implementation to address client needs. Independently handle day to day work assignments and exercise frontline decision making. Function as a backup for the Shelter Manager. This includes being on call and working evening and weekend hours as required.

Qualifications

Education and/or Experience Required at Entry: A Bachelor degree with up to three (3) years relevant experience or an equivalent combination of education and experience is required. Knowledge of local Human Service delivery system, including public benefit programs and experience working with low-income and/or homeless individuals is preferred. Valid NYS Driver’s license, Registered & Insured Vehicle, State Central Registry Clearance. Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities, which may not meet Federal accessibility standards for disabled individuals.

Skills

• Ability to utilize electronic database system.
• Proficiency in MS Outlook and MS Office.
• Customer service skills.
• Oral and written communication skills.

Benefits

• Flexible Work Schedules
• Remitted Tuition
• Professional Development
• Competitive Pay and Work Life Benefits
• Professional Supervision and Coaching
• Recognition and Appreciation Programs
• Opportunities for Growth and Promotion

Pay

$24.00 per hour

Schedule

Full Time Position at 35 Hours a Week