Family Services Specialist I/II
Oklahoma Department of Human Services · Oklahoma City, OK · 3 days ago
On-siteOTHR$37k/yrFull-time
This is a full-time position in an office setting, Monday through Friday, 8:00 AM - 5:00 PM, located in Oklahoma City, Oklahoma.
Pay
- Level I H14A: $37,440.00 + Full State Employee Benefits
- Level II H14B: $40,248.00 + Full State Employee Benefits
Schedule
- Full-time, Monday through Friday, 8:00 AM - 5:00 PM
- Occasional travel
- Must possess a valid driver's license and maintain required car insurance
- Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility (travel and lodging paid)
Minimum Qualifications
Level I:
- Two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
- A bachelor's degree; OR
- An associate's degree plus two years of clerical office work in a business, public sector, or social work environment; OR
- An equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor's degree; OR
- Two (2) years of experience as a Family Services Specialist.
Job Responsibilities
- Greet clients in a professional and kind manner in an OKDHS retail space
- Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
- Interview clients in an office setting or via phone
- Manage a caseload
- Compile data and complete documentation to determine eligibility
- Make appropriate program referrals to community resources
- Participate in individual and staff conferences
- Must attend all mandatory training associated with the position