Family Services Specialist I/II
About the role
This position is located in Ardmore, Oklahoma. Travel is occasional. Must possess a valid driver's license and maintain required car insurance. Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility (travel and lodging paid).
Pay
- Level I H14A: $37,440.00 + Full State Employee Benefits
- Level II H14B: $40,248.00 + Full State Employee Benefits
Minimum Qualifications
Level I: Two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II: Bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree; OR two (2) years of experience as a Family Services Specialist.
Responsibilities
- Manages a caseload and provides services for individuals and their families
- Evaluates the needs of individuals and families and makes referrals to community resources
- Assesses the needs of individuals and determines eligibility for specific programs
- Interviews clients by phone or in an office setting
- Compiles data, completes documentation, and enters data electronically to determine eligibility
- Participates in individual and staff conferences and committee work as assigned
- Must attend all mandatory training associated with the position
- Establishes, engages, and grows positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; works effectively with partners to serve shared customers while maintaining confidentiality