Family Services Specialist I/II

Job Responsibilities

• Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
• This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
• Interview clients in an office setting or via phone.
• Manage a caseload.
• Compile data and complete documentation for eligibility.
• Make appropriate program referrals to community resources.
• Participate in individual and staff conferences.
• Must attend all mandatory trainings associated with the position.

Minimum Qualifications

• Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
• Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree; OR two (2) years of experience as a Family Services Specialist.

Pay

• Level I H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Schedule

• Travel is Occasional.
• Must possess a valid driver's license and maintain required car insurance.

Qualifications

• Must have a valid driver's license and maintain required car insurance.

Benefits

• Full State Employee Benefits

Contact Information

If you have questions, please contact [email protected]

Employer Information

OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service.