Family Service Coordinator

About the role

The right candidate will lead a direct care team committed to providing evidence-based practices in a program milieu for treatment.

Responsibilities

• Provide trauma-informed case management and support to youth in a safe, structured environment.
• Serve as vital advocates for the children and families we serve, working as part of a collaborative, multidisciplinary team.
• Advocate for children and families in various treatment settings.
• Coordinate appointments, maintain documentation, and manage case records.
• Build connections to community resources and supports.
• Participate in team-based treatment planning and family engagement.
• Provide direct interventions that promote age-appropriate development.
• Support youth through all phases of treatment: intake, care, discharge, and aftercare.
• Follow agency protocols, state regulations, and accreditation standards.
• Participate in support rotation (includes one late evening per week and occasional weekends/holidays).

Requirements

• Minimum Requirements: Bachelor degree in Social Work or closely related field (Premium pay available for Master's degrees and/or licensures in Social Work, Counseling, etc.).
• Valid driver's license and proof of insurance.
• Ability to pass background checks, drug screening, and physical.
• Flexibility in scheduling, including evening, weekend, and holiday availability.
• Commitment to serving a culturally diverse population.
• Effective time management and problem-solving skills.
• Knowledge of current child welfare practices preferred.

Qualifications

• Bachelor degree in Social Work or closely related field.

Skills

• Highly engaged and self-motivated.
• Team oriented and adaptable.
• Passionate about serving youth and families.
• Open to working flexible hours including evenings, weekends, and holidays.

Benefits

• Health, dental, and life insurance.
• Retail plan.
• Tuition reimbursement.
• Paid training and professional development.
• Employee Assistance Program.
• Gym membership.

Pay

$19.47/hour (Premium pay for Master’s degree and licensures).

Schedule

Flexible schedule including evenings, weekends, and holidays.