Family Partner | Brockton

About the role

Gándara offers career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration. Whether entry‑level or leadership, the organization provides tools and resources for career growth, allowing you to transition your skills and experience to meet its mission. The Family Partner position is based in Holyoke, MA and bilingual Spanish/English or Portuguese candidates are encouraged to apply.

Benefits

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement
• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Pay

• Salary Range: $45,000 - $49,000
• Sign‑On Bonus: $500.00

Responsibilities

• Provide education and support throughout the duration of treatment, attend care coordination meetings, and assist caregivers in articulating the youth's strengths, needs, and goals.
• Educate caregivers about navigating child‑serving systems and informal/community resources, facilitating access to these resources.
• Support parent/caregiver/guardian in navigating child‑serving systems and processes, fostering empowerment, including linkages to peer/parent support and self‑help groups.
• Provide care coordination as clinically indicated via phone, in‑person, or virtual meetings with collaterals, making appropriate referrals and “warm hand offs” to follow‑up providers.
• Identify community resources and develop natural supports for youth and family to sustain achievement of treatment goals.
• Work within a multidisciplinary team (clinical team lead and counselor) to provide support and interventions that teach caregivers to navigate the child‑serving system and empower them to do so independently.

Requirements

• High school diploma or HISET and minimum of two (2) years’ experience working with children/adolescents/transitioning youth.
• Experience as a caregiver of youth with special needs, preferably with mental health issues.
• Experience with children and youth, strength‑based, family‑centered, child‑focused services.
• Experience navigating child and family‑serving systems and teaching family members involved with those systems.
• Demonstrated ability to be innovative, creative, analytical, and decisive in problem solving.
• Demonstrated communications, administrative, and organizational capabilities.
• Ability to work effectively with diverse populations and community agencies (School Dept., DYS, Juvenile Court, etc.).
• Understanding/willingness to be part of a program that supports youth and families 24 hours per day, 365 days a year.
• Valid driver’s license and availability of a vehicle to support program needs.
• Bilingual Spanish/English or Portuguese.