Family Partner

Overview

Children’s Services of Roxbury (CSR) is the largest Black-owned and operated non-profit in the region, founded in 1972. CSR serves approximately 6,000 families across Massachusetts through four key services areas: Early Education and Care, Behavioral Health Services, Youth and Family Services, and Housing and Stabilization. CSR operates 22 programs statewide, serving Greater Springfield, Holyoke, Worcester, Lowell, Lawrence, and surrounding communities, including its Roxbury-based program serving Greater Boston residents.

Position Summary

Family support and training is a service provided to the parent/caregiver of a youth (under the age of 21) in any setting where the youth reside, such as the home (including foster homes and therapeutic foster homes), and other community settings. The Family Support and Training Partner works with the parent/caregiver to resolve or ameliorate the youth’s emotional and behavioral needs by improving the parent/caregiver’s capacity to parent the youth as outlined in the outpatient or in-home therapy treatment plan or Individual Care Plan (ICP).

Essential Duties And Responsibilities

• Engage the parent/caregiver in learning about networking and linking to community resources and services for support, including how to access resources and treatment providers.
• Work closely with the family and any existing or referring behavioral health providers to ensure the implementation of the objectives and goals identified in the treatment plan.
• Participate in all care planning meetings and processes for the youth.
• Interact with agencies such as DMH, DCF, DYS, DPH, etc., to support services/care planning and coordination on behalf of and with the youth and parent/caregiver.
• Cook up and attend all Care Planning Team meetings, and treatment team meetings.
• Report weekly to Senior Parent Partner and keep supervisor updated on all cases.
• Complete all necessary paperwork and data entry assignments in a timely manner.

Education/Required Skills And Experience

• Experience as a caregiver of a youth with special needs and preferable a youth with mental health needs (family caregiver refers to any biological, kinship, foster, and/or adoptive family/caregiver responsible for the care of a youth).
• Experience navigating any of the child and family-serving systems and teaching family members who are involved with the child and family-serving systems.
• Ability to appropriately use personal experience in navigating medical/mental health system.
• Bachelor’s degree in human services field from an accredited university and one (1) year of experience working with the target population, or Associate’s degree in a Human Service field from an accredited school and one (1) year of experience working with children/adolescents/transition age youth, and/or high school diploma or GED and a minimum of two (2) years’ experience working with children/adolescents/transition age youth.
• Current valid driver’s license and reliable transportation, proof of automobile insurance.
• Provide culturally competent services to ensure recognition of economic status, gender, sexual orientation, ethnicity, race, language, and unique values and goals for each youth and family.
• Willingness and ability to seek consultation and additional services when necessary to overcome barriers impacting the delivery of care.

Measurable Goals

• Parents/Caregivers find purpose and receive comfort from your presence.
• ICP and treatment plan goals are achieved.
• Family Partners are integral members of Intensive Care Team.
• Provide services in the primary language of the youth and caregiver families served.

Ideal Mindset

• Energetic go-getter with a bright spirit.
• Individual who loves achieving targets and aspiring towards an excellent client experience.

Company Culture

Children’s Services of Roxbury is committed to creating an inclusive environment where everyone feels welcome. We are an equal opportunity employer and encourage applicants of all backgrounds to apply.