Faculty HR Assistant

About the role

The Faculty Human Resources Assistant provides HR operations and business process support across all the College of Professional Studies (CPS) division’s faculty human resources activities, including onboarding, compensation, record management, contract management, hiring, performance management, offboarding, training, and I-9 compliance.

This role provides broad exposure to foundational HR and administrative operations and serves as an excellent entry-level opportunity for individuals looking to build a career in human resources, higher education administration, or business operations. Working in a collaborative, process-oriented environment, the position offers continuous opportunities to develop new skills, gain hands-on experience, and grow professionally within a culture that values lifelong learning.

Responsibilities

• New Hire Support (30%): Act as the primary point of contact when onboarding new hires, including new hire communications and I-9s. Serve as a knowledgeable resource for hiring managers, guiding them through divisional onboarding practices.
• HRIS Transactions & Support (30%): Execute transactions in Workday, including payments, job changes, academic appointments, offboarding transactions, and communications.
• Customer Service (15%): Provide excellent customer service by responding to inquiries from faculty and faculty managers as appropriate, troubleshooting issues, and directing employees to the appropriate team member, HR Business Partner, or university HR contact as needed.
• Records/Reporting (15%): Maintain personnel files and records. Retrieve, organize, and compile data as requested; routinely audit data for accuracy; run reports as needed.
• Other (10%): Assist with administrative tasks and projects as needed.

Requirements

• Meticulous attention to detail with a commitment to accuracy, follow-through, and efficiency.
• Strong organizational and time management skills, with the ability to manage competing priorities and meet deadlines in a complex organizational environment.
• Excellent oral and written communication skills, with the ability to build effective working relationships and provide exceptional customer service to individuals at all levels of the organization.
• Demonstrated maturity, professionalism, discretion, and sound judgment.
• Collaborative team player with a flexible approach to work, a willingness to learn, and a proactive mindset toward improving processes and enhancing the employee experience.
• Ability to quickly learn new technologies and systems and apply them effectively to daily responsibilities.
• A bachelor's degree is required.

This is an entry-level role based in Boston, MA, with a hybrid work schedule that requires at least two days per week in the office.

Benefits

Northeastern University offers a comprehensive benefits package for benefit-eligible employees, including:

• Medical, vision, and dental coverage
• Paid time off
• Tuition assistance
• Wellness and life programs
• Retirement plans
• Commuting and transportation benefits

Visit https://hr.northeastern.edu/benefits/ for more information.

Pay

Expected hiring range: $23.37 - $32.14 per hour. The starting salary will depend on education, experience, location, knowledge, expertise, and skills, as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Schedule

Hybrid work schedule requiring at least two days per week in the office.