FACILIY ATTENDANT - JESTER PARK

About the role

The Facility Attendant at Jester Park assists in maintaining security and managing rentals at County buildings and facilities, providing exceptional customer service.

Responsibilities

• Greets the public; answers telephone calls; relays messages; directs callers and provides general information to the public.
• Performs routine office work, including assisting with registrations and reservations, record keeping, etc.
• Computes fees and collects money from customers.
• Reconciles fees and merchandise sales collected on a daily basis and prepares reconciliation reports.
• Affords support for special events at the Outdoor Recreation & Wellness Center and Jester Park Nature Center.
• Serves as a supervisor for the use of the Jester Park Nature Center and Outdoor Recreation & Wellness Center during public hours and private rentals outside of public hours.
• Performs related duties as assigned.

Requirements

• Knowledge of and the ability to communicate departmental policies, practices, and standards.
• Knowledge of general office practices and procedures.
• Knowledge of simple mathematics including addition, subtraction, and multiplication.
• Knowledge of Microsoft Office, web-based calendars, email, audio visual equipment, and website programs.
• Knowledge of professional customer service methods/skill sets.
• Ability to perform basic accounting/cash handling calculations.
• Ability to monitor activities in County buildings, solve problems, and provide assistance to the general public.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain satisfactory working relationships with other County employees and the general public using courtesy, patience, and tact.
• Ability to work in a fast-paced, active work environment.
• Ability to deal with multiple priorities at one time.
• Ability to occasionally lift up to 50 pounds.
• Ability to work flexible hours including evenings, weekends, holidays, and irregular hours.
• Knowledge and skills of outdoor recreation activities such as paddling, cross country skiing, and shooting sports.

Training and Experience

• Graduation from high school or equivalent education, or any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

Special Requirements

• Part-Time Positions: Criminal background check, valid State of Iowa driver’s license, physical examination, physical capacity testing, and CPR/AED and First Aid certification within six months.
• On-Call and Seasonal Positions: Criminal background check, valid State of Iowa driver’s license, CPR/AED and First Aid certification within six months.

Benefits

Check with Polk County to determine if benefits are available.

Pay

$17.00 - $18.00 Hourly

Schedule

On-Call