FACILITY ATTENDANT II

About the role

Under supervision, perform general recreation duties, routine clerical and facility maintenance work, and related tasks.

Responsibilities

• Work directly with the public to provide information regarding programs and services
• Greet the public and answer telephones; respond to routine procedural and directional inquiries
• Promote City programs and services
• Distribute and collect recreation equipment
• Assist with monitoring City facilities to enforce rules and regulations
• Maintain facility equipment, supplies, and cleanliness; collect refuse and litter
• Process activity registrations and monetary transactions using computer software
• Complete standard forms and facility set-up/breakdown
• Perform proper opening and closing procedures of buildings and facilities
• Set up picnic and facility reservation signage
• Drive on City business

Requirements

• High school graduation or equivalent
• Valid California Class "C" driver's license or equivalent at time of appointment
• Valid CPR, communicable diseases, and First Aid certificate(s) from an authorized provider within three months of appointment (must maintain throughout employment)
• Physical ability to move and position objects weighing up to 20 pounds (assistance recommended for heavier items)
• Ability to remain in a stationary position for extended periods

Qualifications

• Knowledge of customer service principles
• Proper English usage, spelling, grammar, and punctuation (not a language restriction per California Government Code Section 12951)
• Skill in using computers and various software
• Ability to learn facility rules, regulations, and maintenance operations
• Ability to perform clerical functions and accurately account for monetary transactions
• Ability to multitask at a public counter
• Ability to learn modern office methods, procedures, and equipment
• High level of customer service for the public and staff
• Ability to follow written and oral directions
• Effective oral and written communication skills
• Willingness to work weekdays, weekends, holidays, and evenings
• Ability to establish and maintain effective working relationships with supervisors, colleagues, and the public

Desirable Qualifications

• Ability to communicate in a second language