Facility Attendant

About the role

The Recreation Facility Attendant supports daily facility operations and ensures a safe, clean, and welcoming environment for all patrons. This role oversees the wellness floor, gymnasium, and other recreation spaces during operational hours, monitoring proper use of fitness equipment and enforcing facility rules. The attendant prepares equipment, materials, and spaces for recreation programs and events, sets up according to specific needs, and maintains accurate records.

Schedule

Saturdays: 7:45am–12:30pm or 12:30pm–5:15pm, plus additional days as needed. Hours required: 10–15 hours per week.

Responsibilities

• Assist in supervising recreation activities and facilities.
• Supervise program participants.
• Ensure safe, proper, and respectful use of all equipment and spaces, including the wellness floor and gymnasium.
• Enforce facility rules and safety guidelines consistently and professionally.
• Provide exceptional customer service by assisting patrons with questions, concerns, or general support.
• Conduct scheduled walkthroughs of the fitness area and gymnasium to ensure safety, cleanliness, and adequate supplies.
• Identify and report equipment malfunctions, safety hazards, or facility maintenance needs to the Wellness Management Team.
• Assist with setup, cleanup, monitoring, and breakdown of facility, program, or event areas, including tables, furniture, and signage.
• Conduct wellness orientations and equipment demonstrations if trained and as directed.
• Monitor participant usage counts or log data for operational needs.
• Attend required staff meetings and in-service training.
• Maintain accurate records involving recreation activities.
• Assist with emergency response procedures, including contacting emergency personnel, preparing or submitting incident and accident reports, or administering basic first aid/CPR if certified.
• While working at Splash Valley, actively monitor and ensure patron safety on water slides and within park boundaries.

Requirements

• Graduation from high school or equivalent (required).
• Currently pursuing or holding a degree in Exercise Science or a health-related field (preferred).
• Previous experience supporting community recreation activities, working in a fitness-related setting, or holding a nationally accredited fitness certification (preferred).
• CPR, First Aid, and AED certification (preferred).
• Basic understanding of fitness and recreation center policies and equipment.
• Familiarity with a variety of fitness equipment (e.g., cardio machines, strength equipment, free weights).
• Ability to observe and identify unsafe or inappropriate behavior in recreational spaces and respond appropriately.
• Strong interpersonal skills with the ability to communicate effectively and respectfully with patrons and team members.
• Ability to remain calm, confident, and professional in high-traffic or emergency situations.
• Ability to follow established procedures, complete tasks with minimal supervision, and maintain a proactive approach to cleanliness and safety.
• Strong time management and organizational skills with attention to detail.
• Ability to work cooperatively in a team environment and uphold the department's customer service standards.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Subject to a complete criminal history and Child Protective Services background search with acceptable results.
• Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.