Facility Attendant

About the role

The Recreation Facility Attendant is responsible for supporting daily facility operations and ensuring a safe, clean, and welcoming environment for all patrons. This role oversees the wellness floor, gymnasium, and other recreation spaces during operational hours, monitoring proper use of fitness equipment and enforcing facility rules.

Responsibilities

• Assist in supervising recreation activities and facilities
• Assist with the supervision of program participants
• Ensure safe, proper, and respectful use of all equipment and spaces including the wellness floor and gymnasium
• Enforce facility rules and safety guidelines consistently and professionally
• Provide exceptional customer service by assisting patrons with questions, concerns, or general support
• Conduct scheduled walkthroughs of the fitness area, gymnasium to ensure safety, cleanliness, and adequate supplies
• Identify and report any equipment malfunctions, safety hazards, or facility maintenance needs to the Wellness Management Team
• Assist with the set-up, clean up, monitoring and breakdown of facility, program or event areas
• Conduct wellness orientations and equipment demonstrations if trained and as directed
• Assist in monitoring participant usage counts or logging data for operational needs
• Attend required staff meetings and in-service training
• Maintain accurate records involving recreation activities
• Assist with emergency response procedures when necessary, including contacting emergency personnel, assisting with preparing or submitting incident and accident reports to appropriate supervisors or administering basic first aid/CPR if certified
• Actively monitor and ensure patron safety on water slides and within park boundaries while working at Splash Valley

Requirements

• Graduation from High School or equivalent
• Previous experience in supporting community recreation activities and/or working in a fitness-related setting (preferred)
• Nationally accredited Fitness Certification (preferred)
• CPR, First Aid, and AED Certification (preferred)

Skills

• Basic understanding of fitness and recreation center policies and equipment
• Familiarity with a variety of fitness equipment (e.g., cardio machines, strength equipment, free weights)
• Ability to observe and identify unsafe or inappropriate behavior in recreational spaces and respond appropriately
• Strong interpersonal skills with the ability to communicate effectively and respectfully with patrons and team members
• Ability to remain calm, confident, and professional in high-traffic or emergency situations
• Ability to follow established procedures, complete tasks with minimal supervision, and maintain a proactive approach to cleanliness and safety
• Strong time management and organizational skills with attention to detail
• Ability to work cooperatively in a team environment and uphold the department's customer service standards

Schedule

Shift Hours and/or days worked: Saturdays: 7:45am -12:30pm or 12:30pm-5:15pm, plus additional days as needed. Hours Required for this position: 10-15 hours per week

Additional Requirements

Ability to work flexible hours including evenings, weekends, and holidays. Subject to a complete criminal history and Child Protective Services background search with acceptable results. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.