Facilities Maintenance Service Technician III

Pay Range: $68,000-$83,300. Remote Eligible: Hybrid.

About the Role

Responsible for inspecting and maintaining Credit Union properties, both owned and leased space, including buildings, equipment, utilities, furnishings, and grounds. The Facility Technician III performs skilled maintenance and repair of mechanical, electrical, plumbing systems, as well as all other aspects of the physical building structure and site work, according to industry standards. Troubleshoots and performs preventive maintenance, makes repairs, and supervises, directs, and assists outside service providers and contractors as needed. Assists and implements construction and capital improvement projects. Anticipates major repairs and maintenance needs to the Administrative Services and Facilities leadership.

Responsibilities

• Provides exceptional services by demonstrating courtesy and personal concern for members, co-workers, vendors, and contractor needs, and follows up to ensure those needs are fulfilled.
• Operates building equipment and HVAC, including automation systems, to maintain proper heat, cooling, power, and plumbing.
• Organizes, schedules, and oversees outside vendors for maintaining and repairing building equipment and completing all assigned work throughout Credit Union of Colorado locations.
• Reviews and performs site preventive maintenance programs.
• Conducts operational functions for maintenance logs and reports, work orders including all repairs, updating status towards completion, close-out, and status updates to key stakeholders.
• Performs building and furniture modifications, as well as repairs involving carpentry, painting, electrical work, and plumbing.
• Reads and understands blueprints, change orders, RFPs, RFIs, AFIs, and schematics.
• Maintains building exterior including hardscapes and landscaping on an as-needed basis.
• Completes assigned maintenance functions in accordance with OSHA regulations, local and federal codes, as well as established policies and procedures.
• Operates snow removal equipment to maintain hardscapes.
• Provides emergency and on-call service as requested, which may require work after hours and/or weekends.
• Assists the Central Supply division by processing incoming mail, delivering packages, ordering materials, and fulfilling site order requests made by all departments.
• Measures, reports, and resolves all ADA compliance concerns at all facilities.
• Adheres to all Federal, State laws, and regulations applicable to the Credit Union, including the Bank Secrecy Act and OFAC.
• Manages organizational projects through the entire project lifecycle according to project management standards and best practices.
• Ensures projects are completed within established scope, schedule, and budget, utilizing cross-functional communication and collaboration, requirements definition and delivery, financial analysis, risk management planning, budget management, and change control.
• Manages vendor relationships related to project requirements, ongoing implementation efforts, and escalations necessary to deliver successful projects.
• Assists in managing the Credit Union’s Facility project portfolio.
• Works with all business units, Project Portfolio Committee, and IT to ensure proper alignment with organizational projects and initiatives.
• Communicates project priorities and updates, including future schedule changes and adjustments, to Senior Management and organizational leaders.
• Helps build organizational competence and teamwork to support and deliver strategic projects, products, and services.
• Works with business leaders to define, prioritize, communicate, and achieve strategic projects tied to organizational goals.
• Demonstrates a service-oriented mindset focusing on member service, member experience, and creating partnerships within the Credit Union.
• Assists in performance management of team members by developing, training, and coaching project responsibilities, impact of individual work, and the overall project management discipline.
• Ensures all locations meet corporate standards.
• Provides information and coordination to the Project Management Office’s reporting systems.
• Acts as primary contact for all incoming project requests and conducts initial meetings with internal stakeholders to ensure seamless project kickoff.
• Leads and assists with organizational projects, managing portions of the overall project to ensure alignment with the organization’s strategic Areas of Focus and Bold Steps.
• Communicates project plans, status updates, and/or recommendations to the Project Portfolio Committee, project stakeholders, and/or senior management.
• Participates in identifying and implementing standardized project processes.
• Organizes and updates training manuals, documents, process outlines, and templates.
• Prepares reports and presentations, manages the department calendar, arranges meeting logistics, and tracks and manages team expenses and budget.
• Plans and facilitates organized and efficient project meetings, creates work plans, works with project sponsors to define and control project scope, and monitors day-to-day project lifecycle activities.
• Creates project documentation to ensure appropriate communication throughout the entire project.
• Ensures compliance with the Fair and Accurate Credit Transaction Act (FACTA), the Bank Secrecy Act (BSA), and the Anti-Money Laundering Act, including monitoring for illegal activity as it applies to this position.
• Performs additional duties and responsibilities as assigned.

Requirements

• Associate degree (A.A.) or equivalent from a two-year college or technical school; or at least four years of related experience and/or training; or equivalent combination of education and experience.

Skills

• Ability to operate standard office equipment, drills, electrical tools, meters, timers, hand tools, snow blower, Credit Union of Colorado vehicles, and related machinery.
• Strong oral and interpersonal skills to develop member confidence, respect, and trust in Credit Union of Colorado and foster cooperative relationships at all organizational levels.
• HVAC and small engine repair certifications desired.
• Current Driver’s License and automobile insurance without any felony convictions within seven years of the identified start date.
• Experience with Microsoft software services, virtual/livestream platforms (Zoom, WebEx, etc.), and mobile devices.
• Knowledge of compliance procedures as required by local authorities (e.g., backflows, elevator recalls, fire inspections).
• Ability to read and understand blueprints, change orders, RFPs, RFIs, AFIs, and schematics.

Work Environment

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and high rooftop areas. The employee is occasionally exposed to chemicals, fumes, or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually noisy. The employee is subject to changing inside and/or outside temperatures, which may include extreme heat or cold. Works both inside and outside, subject to weather conditions. Frequently travels within the Denver Metro and Front Range area. Occasionally travels within state borders, which may require an overnight stay. Ability to be on-call as needed.

Physical Demands

While performing this job, the employee is typically required to stand and use hands to feel objects, tools, or controls, and talk or hear. The employee is required to sit, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, push, or pull. The employee must frequently lift and/or move up to 50 pounds. Occasionally, the employee may be required to lift up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.