Facilities and Operations Coordinator
Vision
To be the premier wellness portfolio that supercharges everyday life
Values
- Happy
- Hungry
- Humble
- Healthy
- Human
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Job Title
The Facilities and Operations Coordinator
Responsibilities
- Handle all equipment, technology, and facility issues
- Create internal processes that can be replicated across the entire company
- Develop strong relationships with outside vendors
- Stay within budget
- Detail-oriented and well organized
- Solution-oriented
- Multi-tasker with minimal supervision
- On-call availability due to the possibility of facility or IT issues needing to be resolved as soon as possible
- Proven flexibility and willingness to handle various tasks independently and to meet deadlines
- Review and update notes on all open FEXA tickets to monitor progress and resolution
- Reconcile Brex transactions for studio expenses and ensure financial accuracy in collaboration with Multi Unit Managers
- Conduct check-in meetings with cleaning vendors to review service standards and address any issues
- Participate in facilities calls to provide updates and receive feedback on studio maintenance
- Refresh and organize retail displays to maintain visual appeal and promote pre-orders
- Ensure lockbox codes are up-to-date in 1Password for secure access management
- Submit detailed studio walkthrough reports to document and address any operational issues
- Inspect fire extinguishers for accessibility, charge status, and proper functionality
- Verify that water shut-off valves are operational and accessible in case of emergency
- Check AED pads and batteries for expiration dates and proper working condition
- Conduct emergency response training with staff to ensure preparedness
- Maintain communication with Property Managers to update contact information and strengthen relationships
- Coordinate Event Sales Operations (ESO) and manage order fulfillment for studio events
- Order retail merchandise as needed to maintain a consistent member and staff experience
- Analyze current processes and look for improvements to maximize efficiency
Requirements
- Ability to lift a minimum of 20 pounds to a maximum of 50 pounds unassisted
- Able to sit, stand, stoop, walk, stretch, reach frequently
- Moderate range of body motions
- Basic facility repair and maintenance experience
- Excellent computer skills
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and priorities effectively
- Excellent communication and problem-solving abilities
- Field experience in facilities and/or construction
- Proficiency with FEXA, Brex, and 1Password systems preferred
Qualifications
- Bachelor’s degree
- 1–2 years of operations experience, ideally in a fitness setting
Benefits
- Medical, Dental, Vision
- 401(k)
- Paid time off
- Employee discounts on retail
- Employee Referral Program – earn $250 for every employee you refer and retain to work for Empire!
- Complimentary OTF classes and employee discounts on retail
- Access to free mental health counseling
- Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
- Pre-tax commuter benefit plan to save on public transportation to/from work
Pay
Commensurate with experience
Schedule
N/A
Physical Requirements
Ability to lift a minimum of 20 pounds to a maximum of 50 pounds unassisted
Able to sit, stand, stoop, walk, stretch, reach frequently
Moderate range of body motions
Basic facility repair and maintenance experience
Excellent computer skills
Strong organizational skills and attention to detail
Ability to manage multiple tasks and priorities effectively
Excellent communication and problem-solving abilities
Field experience in facilities and/or construction
Proficiency with FEXA, Brex, and 1Password systems preferred
Company Culture
Make lifelong friends with your team and members. Not only do we impact members’ lives with our workouts, but we also make an impact beyond the studio—we regularly host classes to support important causes, participate in local runs & events, and work with local charities.
Company Values
- Happy
- Hungry
- Humble
- Healthy
- Human
Company Mission
To be the premier wellness portfolio that supercharges everyday life
Company Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen.
Company Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Application Instructions
If you already have a resume on Indeed, you can apply by clicking the "Apply" button below. Otherwise, please submit your resume and cover letter via email to [email protected]
Contact Information
For more information about Orangetheory, visit our website at www.orangetheory.com
Equal Opportunity Employer
Orangetheory is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.