Facilities and Office Services Coordinator

About The Role

This Facilities and Office Services Coordinator role is for someone who brings organization, professionalism, and a service orientation to corporate communications and marketing within ACPWB's Marketing & Communications group. You will support leadership and staff with the operational and administrative functions that keep a 20-person firm operating smoothly. The position offers an opportunity to be the operational foundation of a growing professional services firm, working with a team that values and recognizes contributions.

Responsibilities

• Maintain organized systems for records, files, contracts, and correspondence in accordance with firm policies
• Support the talent acquisition process including interview scheduling, candidate communications, and offer logistics
• Assist with payroll preparation, timesheet review, and coordination with the firm's payroll provider
• Coordinate with IT on equipment procurement, setup, and support for staff as needed
• Support the annual performance review cycle with administrative coordination and documentation
• Take ownership of the firm's physical environment by ensuring it is clean, functional, and professionally presented

Qualifications

Required

• Demonstrated ability to create and maintain organized filing and documentation systems
• Reliable, punctual, and consistently professional in appearance and conduct
• Comfort working in a fast-paced environment with shifting priorities and occasional time pressure
• Comfortable managing vendor relationships, service contracts, and routine procurement

Preferred

• Prior experience with legal document management or compliance filings
• Familiarity with HR systems (Rippling, BambooHR, ADP, or equivalent)
• Experience supporting C-suite executives in a high-volume environment
• Familiarity with digital collaboration tools including Slack, Zoom, and Teams

Why ACPWB

ACPWB was founded in Milwaukee in 2006 with a mission to help working Americans understand and advocate for the compensation they deserve. Today, it is a full-service research and advisory practice serving clients from early-stage employers to Fortune 50 enterprises. The firm prioritizes credibility over scale, shaping its staffing, client work, training, and ethical standards. ACPWB remains based in Milwaukee, valuing its underrated home city.

Interview Process

Candidates will complete a two-stage process: a 45-minute exploratory call followed by a comprehensive final interview including a skills demonstration. The firm does not require unpaid work samples but expects genuine expertise.

What Success Looks Like In Year One

• Support the successful onboarding of any new hires by managing logistics and providing a welcoming first day
• Complete all required compliance, HR, or role-specific training before their respective deadlines
• Demonstrate consistent accuracy in financial and HR administrative tasks with no material errors
• Own at least one recurring corporate communications and marketing process end-to-end without requiring regular oversight