Facilities Administrator

Key Responsibilities

• Provide coordination and administrative support for facilities-related projects, including renovations, new office buildouts, and office closures.
• Aid in scheduling, tracking, and documenting project timelines, deliverables, and action items.
• Coordinate communications and information flow among internal teams, landlords, architects, contractors, and vendors.
• Track milestones, dependencies, and potential risks; flag issues and escalate to the Senior Director as needed.
• Support move-related activities such as space planning coordination, furniture ordering, and employee communications.

Core Facilities Operations & Initiatives

• Support implementation and adoption of facilities-related systems and tools (e.g., OfficeSpace, ServiceNow).
• Aid in vendor sourcing activities, including RFP/RFQ coordination, bid comparisons, and evaluation documentation.
• Cook up contract-related activities such as renewals, onboarding, and documentation, in partnership with Legal, Procurement, and Finance.
• Maintain organized and up-to-date records for vendors, contracts, and service-level agreements.

HQ Day-to-Day Operations Support

• Manage and triage facilities helpdesk tickets, including temperature requests, furniture needs, office moves, repairs, and general inquiries.
• Coordinate supply ordering and support inventory tracking for HQ facilities and shared spaces.
• Serve as a day-to-day point of contact for on-site vendors and service providers, helping ensure timely issue resolution.
• Support overall operational readiness and functionality of the HQ workplace.

Emergency Planning & Safety Support

• Assist with emergency preparedness activities, evacuation planning, and business continuity documentation.
• Help coordinate emergency drills, safety trainings, and related communications.
• Maintain emergency plans, contact lists, and safety signage in alignment with company standards and local regulations.

Budgeting, Purchasing & Financial Tracking

• Track facilities-related expenses and assist with budget monitoring and variance reporting.
• Support purchase order creation, invoice processing, and approval workflows in coordination with Finance.
• Maintain accurate financial and purchasing records for facilities projects and ongoing services.

Qualifications

• Bachelor’s degree or equivalent practical experience in facilities management, project coordination, operations, or a related field.
• Hands-on experience supporting corporate interior office construction, renovation, or office buildout projects.
• 1-3 years of experience supporting facilities operations, construction or renovation projects, office operations, or workplace services.
• Experience coordinating activities across vendors, contractors, and internal stakeholders.
• Strong organizational and administrative skills with the ability to manage multiple tasks and priorities.
• Proficiency with Microsoft Office and facilities management or ticketing systems (ServiceNow strongly preferred).
• Excellent written and verbal communication skills.

Preferred

• Familiarity with facilities management platforms such as ServiceNow and space management tools (e.g., OfficeSpace).
• Working knowledge of procurement processes, contract administration, and basic budget tracking.
• Experience supporting workplace safety or emergency preparedness programs.

Core Competencies

• Strong attention to detail and consistent follow-through.
• Collaborative, service-oriented approach.
• Ability to prioritize and stay organized in a dynamic environment.
• Professionalism and discretion when handling sensitive information.
• Comfort working in a support-focused, execution-oriented role.

Work Environment

• Based in HQ with regular on-site presence required.
• Occasional off-hours support may be needed for office moves, emergencies, or critical facilities activities.

Company Info

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

Company Benefits

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Equal Opportunity Employer

Alarm.com is an Equal Opportunity Employer. In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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Application Instructions

To apply for this job, please visit the website and follow the application instructions provided there.