F&B Director

InnVentures operates over 75 hotels in 20+ states for major REITs, private real estate owners, and individual/family-owned hotels. With a 40-year history, we specialize in management, development, and revenue maximization for major hotel brands.

About the role

The Director of Food & Beverage coordinates, supervises, and directs all property food and beverage operations, ensuring profitability, high-quality products, and exceptional service levels. This role involves marketing initiatives, budget management, and maintaining competitive operations.

Responsibilities

• Supervise all F&B personnel and ensure attentive, friendly, and courteous service to guests, managers, and employees.
• Respond to guest complaints in a timely manner.
• Prepare and monitor the F&B budget, including forecasting and performance tracking.
• Stay informed on industry trends and take action to maintain competitive and profitable operations.
• Collaborate with Executive Committee members and keep them informed of F&B issues.
• Coordinate and monitor Loss Prevention in the F&B department.
• Prepare and submit required reports promptly.
• Organize and conduct regular department meetings.
• Monitor service and product quality.
• Participate in menu planning and preparation.
• Ensure timely purchase of F&B items within budget.
• Oversee operations of the employee cafeteria.
• Ensure compliance with local liquor laws, health, and sanitation regulations.
• Ensure departmental compliance with Standard Operating Procedures (SOPs).
• Train department heads on SOPs, report preparation, and technical tasks.
• Interview candidates for front-of-house F&B positions and follow hiring standards.
• Attend and/or conduct required meetings, including pre- and post-convention meetings.
• Ensure overall guest satisfaction.
• Attend all hotel-required meetings and trainings.
• Participate in Manager-on-Duty (M.O.D.) coverage as required.
• Maintain regular attendance and comply with scheduling needs.
• Uphold high standards of personal appearance and grooming.
• Comply with hotel standards and regulations for safe and efficient operations.
• Identify problem areas and assist in implementing solutions to maximize productivity.
• Handle problems effectively, including anticipating, preventing, and resolving issues.
• Evaluate complex information from various sources to meet objectives.
• Maintain confidentiality of information.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

Requirements

• At least 6 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4+ years of related experience.
• Proficiency in Windows, company-approved spreadsheets, and word processing.
• Knowledge of F&B preparation techniques, health department rules, and liquor laws.
• Ability to work long hours when required.
• Medium work capacity: Exerting up to 50 pounds of force occasionally and/or 20 pounds frequently.
• Strong verbal and written communication skills for interacting with employees and guests.
• Effective listening and clarification skills for addressing concerns.
• Ability to multitask and prioritize departmental functions to meet deadlines.