F&B Coordinator
Pullman Hotels & Resorts · Pullman, WA · 2 wk ago
ManagementFull-time
About the role
Coordinate day-to-day operation of the outlets. Requires high morals, ethics, organization, and a high commitment to this role. Ensure customer satisfaction.
Responsibilities
- Coordinate day-to-day operation of the outlets
- Responsible for maintaining and preparing New Joiner's Manual
- Responsible for maintaining and preparing admin related works including New Joiner's Manual
- Responsible for skills-matching, teaching and training, and informing employees of important information
- Assist in daily pre-shift meetings and attend required meetings
- Monitor operations, support and assist the staff, and inform management of any pertinent information
- Provide quality and consistent training as an expert, coach, and/or mentor to employees and apprise management of any pertinent information
- Printing Menus when required and upselling Destination Dining
- Help the team in F&B Operation when needed
- Follow up on problems, complaints. Empower and train staff to handle minor problems
- Work with Chef to develop menus and specials
- Ensure proper preparation and presentation of all items
- Prepare daily reports and accounting, including, but not limited to, weekly payroll and tip allocation
- Prepare schedules per outlet volume forecast
- Attend hotel and departmental meetings and assist in skill-matching potential for new hires
- Maintains good relationship with other departments and Restaurant managers and Supervisors
- Maintain and update department coordinator's manual
Qualifications
- College diploma or equivalent qualifications
- Minimum of 2 years of similar experience
- Past experience of working in the Maldives
- Good english communication skills
Benefits
- Employee benefit card offering discounted rates in Accor Hotels Worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities