F&B Attendant Buffet - Part Time

We’re changing entertainment. Come join a fast-paced, diverse team driven by enthusiasm for helping people find and have more fun. At PENN Entertainment, we care about your career growth and offer a competitive Total Rewards package that includes wellness programs for financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonuses—may vary by position. Paid time off is earned according to local policy and increases with length of employment.

Responsibilities

• Work in all venues including Biloxi Bay Buffet, Pho-Boy, and BT Grill.
• Operate cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.
• Stay current on all coupons, promotions, and certificates applicable to Food and Beverage outlets.
• Expedite food purchases for guests according to service standards, including online orders and third-party pickups.
• Use the front-line checklist to restock inventory as needed.
• Serve as an ambassador for all Food and Beverage outlets.
• Maintain cleanliness and sanitary conditions of the dining area.
• Perform assigned cleaning and general maintenance tasks.
• Report issues and guest complaints to leadership.
• Support, promote, and demonstrate superior customer service in line with department and company standards.
• Ensure customer service standards are followed by all team members and address issues as they arise.
• Ensure compliance with all regulatory requirements within your area of responsibility and report potential issues to management.
• Maintain strict confidentiality in all departmental and company matters.

Requirements

• Must be at least 21 years of age.
• High School diploma or equivalent; or one to three months of related experience and/or training; or equivalent combination of education and experience.
• Prior food handling, cashier, and/or attendant experience preferred.
• Knowledge of proper food holding temperatures, temperature danger zones, and proper use of cleaning chemicals preferred but not required.
• Must be able to work weekends, nights, and holidays as scheduled.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Excellent communication skills (both verbal and written).
• Ability to perform basic arithmetic: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Proper phone etiquette.
• Ability to interact with guests, staff, and colleagues and resolve problems diplomatically and tactfully.
• Ability to present information and respond to questions from managers, clients, customers, and the public.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off that increases with length of employment.
• Wellness programs supporting financial, physical, and mental well-being.

Pay

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.