Extended Coverage Dispatcher

Responsibilities

• Sole communication link to driver, including load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
• Manage assigned fleet of tractors and drivers, ensuring optimum performance in categories such as on-time pickup and delivery, out-of-route miles, hours of service compliance, driver availability, accommodation of special routing needs, and cost control.
• Daily accounting of all assigned trucks and drivers.
• Handle other duties as assigned by authorized personnel.

Relationships

• Daily interaction with drivers, other operations staff, and management via Qualcomm, telephone, and in person.

Abilities/Skills

• Strong oral and written communication skills.
• Strong organizational ability.
• Detail oriented.
• Ability to remain calm under pressure.
• Handle multiple and varied tasks.
• Basic typing skills.

Physical Requirements

• Ability to sit for extended periods of time.
• Reasonable manual dexterity.

Education/Training

• College degree in business.
• Five years experience in fleet management.