Experience Design Research Analyst

About the role

As the Experience Design Research Analyst, you will support the research team by collecting, organizing, and analyzing user data to inform product decisions. The Experience Design Research Analyst assists in executing research projects, ensuring data accuracy and thorough documentation of findings. The role involves learning foundational research methodologies, collaborating with more senior researchers, and ensuring that insights are actionable for the broader team. The Experience Research Analyst also contributes to maintaining research quality across projects. This role is remote eligible, which means you would work virtually from home or other non-Best Buy location.

What You’ll Do

• Support senior researchers in planning studies and preparing foundational research materials.
• Assist in conducting simple research activities, including usability testing, surveys, and basic data collection.
• Contribute to participant recruitment efforts and coordinate essential research logistics.
• Aid in the analysis and synthesis of data, producing clear summaries and reports using established frameworks.
• Present findings to the immediate team to develop professional communication skills.

Basic qualifications

• Academic or professional experience in a research-related role (e.g., Research Lab Assistant, Research Coordinator, Research Intern)
• Foundational understanding of qualitative and quantitative research methods
• Familiarity with common research tools or data collection workflows
• Demonstrated interest in user research through coursework, internships, or related experience

Preferred qualifications

• Bachelor's Degree (4 yr) in Anthropology, Sociology, Psychology, Human Computer Interaction (HCI), Cognitive Science, UX Research, Human Factors, Market Research, Journalism, Design, related field, or equivalent industry experience
• Demonstrated ability to contribute to research scoping activities to ensure alignment with business needs
• Proven experience applying foundational research methods and accurately collecting qualitative or quantitative data
• Experience assisting with analysis, synthesis, and preparation of clear, actionable research summaries or reports
• Strong interpersonal and communication skills with the ability to collaborate respectfully and learn from diverse perspectives
• Familiarity with gathering and/or analyzing behavioral or operational analytics data and comfort making basic conclusions from it.
• Foundational understanding of data visualization, including building or maintaining simple dashboards that present metrics clearly (e.g., Adobe Analytics).
• Demonstrated interest in, exposure to, or experience with experimentation (such as A/B testing) and how it supports design or delivery decisions.

What’s in it for you

• Competitive pay
• Generous employee discount
• Physical and mental well-being support