Experience Researcher

About the role

For our client, we are seeking a Experience Researcher to join the team of a leader in the Consumer Technology space. This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Responsibilities

• Independently plan and execute mixed-method research studies within product teams
• Understand the needs and tools required by professionals in the marketplace
• Quickly adapt to new products and users to create clear research plans
• Utilize AI tools throughout the research lifecycle to enhance speed and scalability
• Collaborate with cross-functional teams to find impactful research opportunities
• Transform research findings into actionable insights and compelling narratives
• Select appropriate methodologies for different research challenges

Qualifications

• 5+ years in applied research roles; behavioral or social science degree preferred
• Proficient in qualitative and quantitative research methods with end-to-end study design capability
• Skilled in data analysis, including basic statistical methods
• Hands-on experience with AI tools to enhance research workflows
• Experience in building AI tools like agents or workflows for research
• Strong communication skills, influencing product decisions through research insights
• Preferred: Experience in rapidly changing or new research areas; familiarity with AI products

Benefits

• Opportunity to work on a pro-facing tool after an acquisition
• Engagement in an AI-forward research practice
• Collaborative environment with product, design, engineering, and data science teams
• Impactful role influencing product development and decisions

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $136,900 – $177,100 annually