Expense & Operations Coordinator
About the role
The Expense & Operations Coordinator supports Accounting by managing several day-to-day operational programs, including the company travel platform, corporate purchasing cards, expense management platform, uniform inventory and distribution, and office operations. This role is responsible for maintaining these programs, monitoring and auditing activity, keeping purchasing within approved budgets, coordinating requests, ordering supplies, and ensuring employees have the resources needed to support daily operations. The ideal candidate is highly organized, responsive, and comfortable managing a high volume of requests across multiple systems. This role requires strong attention to detail, follow-through, and the ability to independently resolve routine issues while escalating exceptions when appropriate. Responsibilities are divided across the team to maintain segregation of duties, and team members are cross-trained to provide coverage.
Responsibilities
- Travel Administration: Serve as an administrator for the company travel platform. Create and maintain employee traveler profiles and appropriate system access. Assist employees with travel platform questions, booking issues, and other routine support needs. Coordinate with the travel provider to troubleshoot system or account issues. Maintain accurate traveler information and remove access when employees leave the organization or no longer require travel privileges. Support implementation and administration of company travel policies within the platform. Identify travel transactions or booking activity requiring additional review and escalate exceptions as appropriate. Assist Accounting and leadership with travel reporting and other travel-related administrative needs. Monitor travel spend against budget, enforce booking policy, manage unused ticket credits, and identify cost-saving opportunities.
- Corporate Card Administration: Administer the company’s Divvy corporate card program. Issue, modify, suspend, and deactivate physical and virtual cards based on approved business needs. Maintain cardholder information, spending limits, and appropriate account access. Coordinate card requests and replacement cards. Monitor card activity and follow up on missing receipts, documentation, coding, or other required information. Assist employees with routine Divvy questions and troubleshoot card or account issues. Support Accounting with corporate card reconciliation and reporting. Maintain accurate records related to card issuance, changes, and deactivations. Escalate unusual transactions, policy exceptions, or potential misuse to Accounting leadership. Periodically review card limits and spending controls against department budgets and business need.
- Expense Management: Manage