Revenue & Billing Operations Coordinator

About The Company

We are a fast-growing healthcare media, marketing, and AI technology company headquartered in Celebration, Florida. We work with private healthcare business owners across the United States, United Kingdom, and internationally - helping them grow through marketing, business education, and AI-powered software solutions.

Position Overview

This is an important operational role focused on protecting revenue integrity as the company continues to scale. This is a PART-TIME role. We are seeking a highly organized, detail-oriented Revenue & Billing Operations Coordinator to oversee recurring billing accuracy, failed payment tracking, contract price increase execution, and revenue operations support.

Key Responsibilities

• Billing & Revenue Operations
• Set up and verify recurring billing information for new clients
• Ensure contract pricing, billing frequency, and payment terms are entered correctly into billing systems
• Audit billing records for accuracy and consistency
• Verify invoices and recurring subscriptions are operating correctly
• Failed Payment Monitoring & Recovery
• Monitor daily failed payment reports across payment processors
• Track retry attempts and payment recovery status
• Collapse outreach regarding expired cards or failed ACH payments
• Escalate high-value or recurring payment failures to leadership
• Maintain accurate records of recovery efforts and outcomes
• Contract Price Increase Management
• Track annual contract price increase schedules
• Apply scheduled pricing increases in billing systems
• Verify invoices reflect updated pricing accurately
• Maintain contract uplift tracking spreadsheets and reporting
• Ensure no contract increases are missed
• Revenue Reporting & Tracking
• Maintain internal revenue operations spreadsheets and dashboards
• Prepare weekly revenue integrity reports for leadership
• Track expected revenue versus collected revenue
• Flag inconsistencies, anomalies, or potential revenue leakage
• Aid with reconciliation support alongside external finance partners
• Operational Coordination
• Work directly with the COO and Office Manager on revenue operations priorities
• Collapse coordination with external CFO/bookkeeping partner regarding billing and reconciliation questions
• Collapse collaboration with AI/product team regarding operational improvements and recurring patterns
• Support ongoing process improvement initiatives as systems evolve

Preferred Experience

• Subscription billing or recurring revenue businesses
• Stripe or other payment processors
• CRM systems
• Revenue operations or billing administration
• SaaS or agency environments
• Spreadsheet management and reporting

Important Notes

• This role is: Part time, In-office in Celebration, FL
• 20 Hours per week
• $25-30/hour based on experience
• This role is NOT: Traditional accounting Tax or bookkeeping work A pure administrative assistant role A customer support call center role

Growth Opportunity

This role has the opportunity to evolve into:

• Revenue Operations Specialist
• Billing Systems Manager
• AI-Assisted Revenue Operations Lead

To Apply

Please submit:

• Resume
• Brief note explaining why you are highly detail oriented
• Example of a time you identified or prevented an operational error or problem
• Your history of working with CRM systems and pulling billing information