Revenue Operations Coordinator

About the role

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! As our Revenue Operations Coordinator, you'll be the day-to-day engine behind our College Revenue Operations function. You'll keep our Salesforce data clean and reliable, manage the flow of incoming requests, and provide hands-on support for vendor and contractor administration, all under the direction of our Revenue Operations Lead. This role covers a lot of ground, and it's expected to grow as our tools and business needs evolve. Your work directly shapes how fast our sales organization gets support, how clean and usable our data and tools are, and how well-equipped our team is to sell without friction. We know some talented people hesitate to apply when they don't check every box on a list. If this role has you excited and you believe you could do the work well, we want to hear from you, even if your path here doesn't match every requirement exactly. We're looking for people who care about our mission and bring their own perspective to the table. Different backgrounds, skills, and ways of working make us better at what we do. If this opportunity speaks to you, tell us how your experience and abilities could add value here. We want Macmillan Learning to be a place where everyone can do their best work and where different viewpoints are genuinely welcome, so if you're a qualified candidate, we hope you'll apply. We're looking forward to learning what you'd bring to the team.

This role is based in our Hamilton, NJ office, where you'll work alongside your team in person every day. Physical requirements: requires periods of close concentration; must be able to multi-task and concentrate in an open office work environment.

Responsibilities

• Maintain account and contact data in Salesforce, including setup, de-duplication, and corrections, and execute territory updates as directed
• Manage user access and identity requests across Salesforce and Achieve
• Support building reports and dashboards, and help