Executive Operations and Governance Director

Position Summary

The Execute Operations and Governance Director serves as a core member of the Leadership Team and a key partner to the President & CEO. This is a true “thinker-doer” role best suited to someone who can engage as a strategic partner while also ensuring that work moves forward with structure, clarity, discipline, and follow-through.

Key Responsibilities

• President & CEO Partnership and Leverage
  Partner closely with the President & CEO on ensuring internal enterprise-wide work is organized, coordinated, and advanced. In partnership with Leadership Team, ensures the President & CEO is well-prepared for internal and external engagements, including: Briefing materials, talking points, and synthesis of key issues; Framing of decisions, trade-offs, and stakeholder dynamics; Attends key meetings and engagements with the President & CEO, synthesizing discussions, identifying critical insights, and ensuring timely follow-through on commitments and decisions.

• External Engagements, Communications & Stakeholder Interface
  Serves as key liaison and coordinates with Communications, Government Affairs & Policy, the Executive Assistant to the President & CEO, and others to support the President & CEO’s external presence and relationships, including: Speaking engagements, partnerships, and field leadership; Engagement with community leaders, grantees, and stakeholders; Tracks and ensures follow-through on meeting/event commitments and action items, communicates any key insights to appropriate team members.

• Board Engagement and Governance
  Serves as key liaison and coordinates with Communications, Government Affairs & Policy, the Executive Assistant to the President & CEO, and others to support the President & CEO’s external presence and relationships, including: Speaking engagements, partnerships, and field leadership; Engagement with community leaders, grantees, and stakeholders; Tracks and ensures follow-through on meeting/event commitments and action items, communicates any key insights to appropriate team members.

• Strategic Translation and Decision Support
  Leads the development of strategic and aligned organizational work plans and budgets in coordination with senior staff and the Finance Department. Translates CEO and Leadership Team priorities into actionable and measurable workplans with clear ownership and accountability. Synthesizes complex inputs into structured, decision-ready insights. Clarifies trade-offs, dependencies, sequencing, resources considerations, and implications of key decisions. In Partnership with senior staff, tracks enterprise priorities and proactively surfaces emerging risks, gaps, and opportunities.

• Enterprise Execution and Project Leadership
  Leads high-priority, cross-functional initiatives and projects from concept through implementation. Defines clear scopes, timelines, ownership, and success metrics. Drives disciplined follow-through across teams, ensuring commitments are met. Identifies and addresses interdependencies, bottlenecks, and execution risks. Ensures accountability and timely implementation of enterprise work. Promotes a culture of accountability, bringing consistency and rigor to how work gets done across the organization.

• Leadership Team Effectiveness and Operating Rhythm
  Develops Leadership Team meeting agendas to ensure focus, clarity, and outcomes. Develops tools and resources to keep the Leadership Team organized and ensure progress on enterprise-wide work. Establishes systems for decision tracking, accountability, and follow-up. Reinforces enterprise-wide thinking vs. siloed execution. Supports leaders in aligning their work to shared priorities and sequencing.

• Cross-Functional Integration and Alignment
  Serves as a central connector across departments and senior staff. Aligns initiatives to reduce duplication and fragmentation. Facilitates coordination and shared ownership of outcomes. Ensures consistent communication and shared understanding of priorities and progress.

• Systems, Process and Performance Management
  Introduces and reinforces lightweight systems and tools that support execution and visibility. Tracks progress on enterprise priorities and establishes visibility into status and risks. Builds organizational capacity for project management and follow-through. Drives continuous improvement efforts that strengthen the organization’s ability to execute on its mission and strategic goals.

Desired Knowledge, Skills & Abilities

• Trusted partner

• Relentless follow-through, ensuring work moves from idea to completion

• Strong strategic judgment and ability to connect details to enterprise priorities

• Influence without authority across senior leaders and teams

• Exceptional synthesis and communication skills

• Ability to manage multiple complex initiatives simultaneously

• Exercises discretion and sound judgment in high-stakes contexts

• Orientation and Style

• Operates comfortably as both a behind-the-scenes driver and as a visible representative as needed

• Bridges low ego, high accountability; focused on outcomes over ownership

• Navigates ambiguity while creating structure, clarity, and forward motion

• High emotional intelligence; builds trust across diverse internal stakeholders

Minimum Experience

• Minimum 7 years of experience in strategy, operations, consulting, or program leadership

• Experience working closely with senior executives and boards

• Demonstrated ability to lead cross-functional initiatives in complex environments

• Experience supporting external engagements, partnerships, or communications

TCE Benefits And Perks

• Shared medical and dental premiums for employees and eligible dependents

• 100% employer-paid benefits: vision, life and AD&D, STD, LTD and employee assistance program

• Health Care and Dependent Care Flexible Spending Accounts

• Reimbursement towards gym fees and/or wellness program and mental health care

• 9-80 schedule with synchronized off days

• Hybrid work schedule available for most positions

• 11 paid holidays + paid winter holiday closure

• Generous paid time off (PTO)

• 401k plan with generous employer match and contributions

• Matching gifts program

• Paid parking or public transportation subsidy

• Professional development and training opportunities

• Tuition Reimbursement Program

• Monthly BYOD stipend