Executive IT Support

Location: Onsite Monday – Friday; Hyattsville, MDDuration: 1-year contractPay: $35+/hour Job DescriptionOur Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. This individual with provide highly technical and immediate assistance to our senior level executives and other traveling business partners. This person will drive optimal corporate campus experience to ensure all technologies are operational and partners with third parties to ensure consistent delivery of services. ResponsibilitiesIdentify, troubleshoot and analyze complex business IT problems for our Senior Executives across all brands and entitiesCoordinate, conduct, and lead meetings to drive solutions from IT as it relates to issues impacting our ExecutivesLiaise with vendor partners, business users, IT programmers and IT Service owners regarding solutions for meetings, new technology and enhancements to existing technology as it relates to the needs of our Executive partnersProvide immediate onsite support for offsite meetings and sponsored eventsCoordinate with other IT staff and users to identify the need for new systems and/or recommend enhancements to improve IT operationsPerform data analysis on trends in specific platforms for process improvementComplete reviews, trending analysis, develop action plans, and take action on resolving chronic incidentsCommunicate / interface with other IT associates to improve IT systems to keep up with demand from our Executive users need for immediate dataPrepare reports, and/or present findings to IT LeadershipTravel to multiple locations to support our various geographically located Executives, including home visits for the highest level Executives and Board Members QualificationsBachelors Degree in Computer Science, Technical field and/or Business related field - Equivalent trainings/certifications/experience equivalency will be considered3 or more years of equivalent experience in relevant job or field of technologyExcellent written and verbal communication skills; ability to communicate across the organizationAbility to plan, prioritize and drive issues, tasks, and deliverables from concept to closureAbility to take on mid to large projects from start to finish and work independently on these efforts with minimal direction requiredHighly collaborative with proven experience partnering & influencing Preferred QualificationsMasters degree, Advanced training and or certifications in relevant field/s of study preferredExperience in Agile teams and or Product/Platform based operating modelExperience in retail or grocery preferred Category Code: JN008Seniority Level: Mid-Senior Level