Executive Host - MGM National Harbor

The Job

Bring the energy and excitement of the casino floor to life as a Executive Host at MGM National Harbor! In this fast-paced role, you’ll expedite high-priority guest requests, make quick decisions, and ensure every interaction delivers VIP-level service. Be the heartbeat of the action and help create unforgettable moments for our most valued guests.

Guest Relationship Management

• Cultivate strong, lasting relationships with high-value players by delivering personalized service and memorable experiences.
• Proactively seek out and develop new casino clientele to grow the property's player base and drive revenue.
• Execute guest incentives—including comps, special offers, and exclusive access—to reward loyalty and drive continued visitation.
• Collaborate with internal teams to elevate the guest experience on property and represent the brand at key events and activations.

The Ideal Candidate

• Minimum 21 years of age
• One year of prior relevant experience
• Two years of casino marketing, VIP services, or sales experience preferred

Perks & Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Range

The pay range for this role is: $55,600.00 - $74,200.00