Executive Director of Parking and Transportation Services

Job Summary

The Executive Director provides strategic leadership for Clemson University's comprehensive parking, transportation, and mobility programs, including parking operations, campus transit, transportation demand management, financial stewardship, technology systems, customer experience, and long-range planning. Working collaboratively across the University and with regional partners, the Executive Director will lead an award-winning department while advancing mobility solutions that support Clemson's continued growth.

This is more than a leadership position—it is an opportunity to shape the future of mobility at one of the nation's leading public universities. Clemson has evolved beyond traditional parking management into a nationally recognized mobility program that integrates parking, transit, technology, sustainability, accessibility, and customer experience.

Responsibilities

• Provide strategic leadership for all Parking and Transportation Services operations.
• Oversee parking, transit, customer service, enforcement, permitting, and mobility programs.
• Lead transportation demand management and sustainability initiatives.
• Manage departmental budgets, contracts, technology systems, and long-range planning.
• Use operational data and performance metrics to improve efficiency and customer experience.
• Collaborate with University leadership, municipalities, transit providers, and community partners.
• Recruit, mentor, and develop a high-performing team while fostering a culture of innovation and service.
• Provide leadership during major campus events and emergency operations.
• Manages work of others including hiring, terminating, training and developing, providing constructive feedback, establishing and reviewing employee complaints, recommending rewards and recognition and administering corrective action for staff.
• Plans organizational structure and job content.
• Provides input into the budgeting process, and manages fund allocation over $500,000.00.

Minimum Qualifications

• Bachelor's degree in business, Public Administration, Transportation, Urban Planning, or a related field.
• Progressive leadership experience in parking, transportation, transit, mobility, or related operations.
• Experience managing budgets, contracts, technology, and professional staff.
• Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations.

Preferred Qualifications

• Master's degree in a related field.
• Higher education or large public-sector transportation experience.
• Experience with multimodal transportation systems and Transportation Demand Management.
• Parking Transportation and Mobility Professional (PTMP) certification or equivalent.

Knowledge, Skills, and Abilities

• Strong leadership and strategic planning skills.
• Knowledge of parking, transportation, and mobility operations.
• Financial and contract management expertise.
• Ability to analyze data and implement operational improvements.
• Excellent communication, collaboration, and relationship-building skills.
• Commitment to customer service, accessibility, safety, and sustainability.

About the Program

The next Executive Director will lead one of higher education's most innovative mobility programs, including:

• More than 10,000 smart parking sensors provide real-time parking intelligence.
• 40+ digital parking guidance signs improving commuter experience.
• An integrated mobility platform connecting parking, transit, ridesharing, bicycling, walking, EV charging, and accessibility resources.
• Transportation Demand Management initiatives engaging more than 7,000 commuters.
• A transportation system supporting over 30,000 daily campus users.

Clemson's transportation program has earned national recognition, including IPMI Accredited Parking Organization (APO) status, an IPMI Award of Excellence, and the 2026 IPMI Apex Award for Innovation & Technology.

About Parking and Transportation Services

Parking and Transportation Services supports Clemson University through parking management, campus transit, commuter services, accessible transportation, and mobility programs that provide safe, reliable, and efficient transportation solutions for students, faculty, staff, and visitors.

Working Environment

The Director works in a dynamic, customer-focused environment requiring collaboration across the University and with external partners. The position requires sound judgment, effective decision-making, and the ability to manage multiple priorities while responding to operational and emergency situations.

Who Will Thrive Here

The ideal candidate is both a strategic leader and an innovator, someone who embraces technology, values collaboration, and is committed to creating exceptional customer experiences. They ask not only how transportation works today, but how it should work tomorrow.

Compensation and Schedule

Expected salary range is commensurate with experience. Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines. Standard hours: 37.5 per week.

Additional Information

Job location: Clemson, SC. Employee type: Regular FTE Staff. Job code: UP03.

Essential Personnel Level: Essential Support - In the event of an emergency closure or modified operations, this position is necessary to maintain/resume essential support functions, deliver direct care services, and/or provide recovery support before normal operations resume. Some positions in this category may be required to work remotely or be on-call.

Military Equivalency: Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties. Veteran Preference: South Carolina provides employment preference to eligible veterans for qualifying full-time permanent positions. To be considered, applicants must meet the minimum qualifications, have been discharged under honorable conditions, and indicate their veteran status in the application by uploading a DD-214 for confidential review. A request for Veteran Preference can be made via the application process.