Assistant Director of Parking Services

Job Summary

This position will be responsible for assisting the Parking Director in managing parking operations for SUNY Upstate. The Assistant Director of Parking Services is responsible for but not limited to:

• Supervising contracted staff
• Cooking shuttle schedules
• Aiding in the development of optimal shuttle routes
• Aiding with employee parking assignments
• Supervising valet services
• Responding to inquiries from employees, managers, and the general public in a professional and customer-focused manner

Develop Service Standards

Develop service standards related to customer service and communication, identify opportunities for staff development through educational programs and micro credentials.

Work Environment

The Assistant Director of Parking Services will be located on the SUNY Upstate Community Campus and will be responsible for daily operation of parking and shuttle service at Community & satellite locations servicing Community employees.

Minimum Qualifications

• A Bachelor's Degree and 2 years of related experience in parking operations or an equivalent combination of education and experience.
• Strong written & verbal skills, customer service experience, organizational skills, ability to multitask.

Preferred Qualifications

• A Bachelor's Degree and 4 years of related experience in large complex parking operations or an equivalent combination of education and experience.
• Experience managing budgets and expenses, strong written & verbal skills, customer service experience, supervisory experience, organizational skills, ability to multitask.

Work Hours

Monday - Friday 7:00 am - 3:30 pm

Message to Applicants

Salary Range: $50,000 - $80,000