Jobs · Massachusetts

Executive Director, Marketing Operations & Analysis

EyePoint · Watertown, MA · 1 mo ago
Hybrid$258k/yrFull-time

Key Responsibilities

  • Design and implement marketing operations systems, tools, and processes to support launch and commercial growth.
  • Stand up marketing project management frameworks, campaign workflows, and agency management processes from the ground up.
  • Develop scalable processes for program management, vendor oversight, and cross-functional workflow optimization.
  • Ensure launch readiness across people, process, and technology.
  • Manage the marketing technology stack and digital infrastructure.

Market Research, Performance Measurement & ROI Analytics

  • Lead the market research strategy (primary and secondary) to inform DURAVYU commercial decisions.
  • Design KPIs, dashboards, and attribution models to budget and measure the effectiveness of HCP, P2P, patient, and field marketing investments.
  • Manage analytics for marketing performance, campaign effectiveness, and program ROI.
  • Translate data and insights into actionable recommendations for marketing and functional leads.
  • Oversee key external research vendor relationships.

Congress & Conference Operations Management

  • Own end-to-end planning, logistics, sponsorship execution, and operational coordination for EyePoint's presence at retina congresses and retina industry events.
  • Partner with Field Marketing on congress strategy and content, while owning all operational execution.
  • Direct logistics and coordination for field teams, booth management, and promotional activities at major events.
  • Own congress budgets, vendor contracts, and post-event reporting.
  • Develop a tiered congress strategy aligned with brand objectives and KOL engagement priorities.

Promotional Compliance, MLR Review & Budget Management

  • Drive promotional compliance and manage the medical/legal/regulatory (MLR) review process for all promotional materials.
  • Ensure timely, compliant asset delivery for launch and ongoing promotional cycles.
  • Manage marketing budget planning, tracking, forecasting, and reporting.
  • Oversee agency contracts, vendor agreements, and cross-functional budget coordination.
  • Ensure on-time, on-budget launch execution and ongoing operational excellence.

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