Executive Director, Marketing Operations & Analysis
EyePoint · Watertown, MA · 1 mo ago
Hybrid$258k/yrFull-time
Key Responsibilities
- Design and implement marketing operations systems, tools, and processes to support launch and commercial growth.
- Stand up marketing project management frameworks, campaign workflows, and agency management processes from the ground up.
- Develop scalable processes for program management, vendor oversight, and cross-functional workflow optimization.
- Ensure launch readiness across people, process, and technology.
- Manage the marketing technology stack and digital infrastructure.
Market Research, Performance Measurement & ROI Analytics
- Lead the market research strategy (primary and secondary) to inform DURAVYU commercial decisions.
- Design KPIs, dashboards, and attribution models to budget and measure the effectiveness of HCP, P2P, patient, and field marketing investments.
- Manage analytics for marketing performance, campaign effectiveness, and program ROI.
- Translate data and insights into actionable recommendations for marketing and functional leads.
- Oversee key external research vendor relationships.
Congress & Conference Operations Management
- Own end-to-end planning, logistics, sponsorship execution, and operational coordination for EyePoint's presence at retina congresses and retina industry events.
- Partner with Field Marketing on congress strategy and content, while owning all operational execution.
- Direct logistics and coordination for field teams, booth management, and promotional activities at major events.
- Own congress budgets, vendor contracts, and post-event reporting.
- Develop a tiered congress strategy aligned with brand objectives and KOL engagement priorities.
Promotional Compliance, MLR Review & Budget Management
- Drive promotional compliance and manage the medical/legal/regulatory (MLR) review process for all promotional materials.
- Ensure timely, compliant asset delivery for launch and ongoing promotional cycles.
- Manage marketing budget planning, tracking, forecasting, and reporting.
- Oversee agency contracts, vendor agreements, and cross-functional budget coordination.
- Ensure on-time, on-budget launch execution and ongoing operational excellence.