Executive Director - House of Sport

Overview

We're looking for an Executive Store Director to lead the team in our Tulsa, OK House of Sport store in Union Plaza!

Qualifications

• Bachelor's Degree in Business, Management, Communications, Marketing, or related
• 7-10 years experience in Store Operations, Community Marketing or Project Management
• Microsoft Office

Service

• Conducts a weekly review of store metrics associated with athlete satisfaction, teammate experience and store performance
• Cultivates innovation by creating visibility for the test and learn initiatives/findings and share best practices to evolve within the organization
• Supports and empowers leaders to identify obstacles/challenges seen in the data, make process connections to understand the root causes, and then come to a solution / conclusion on how to address / mitigate

Community Involvement

• Invests time to gain a deep understanding of local community including consumer, industry, and competitor market trends
• Develops a team to build new and strengthen existing community relationships through innovative thinking and offerings
• Effectively builds programs and events that establish DICK’S House of Sport as an integral community partner
• Empowers the team to introduce localization into the store through product offerings, visual presentation, events, and programming
• Ensures measures of success are clearly defined and stores is prepared for in store events and offerings
• Conducts athlete insights and teammate learnings to improve future activations to support the community

Product

• Brings the visual concept to life by showcasing new trends, overseeing and maintaining daily standards of visual presentation, forms, displays and strike points in partnership with VMM
• Understands brand strategies, gameplan integrity and thoughtful merchandising to ensure the store is creating inspiring presentations
• Connects with leadership team to ensure planning, organizing, and controlling is happening 30,60,90 days out (personally and professionally) by probing and asking the right questions; pressure testing to ensure the store develops contingency plans for the unexpected
• Validates the athlete experience is being met during peak times and that the workforce is properly deployed
• Validates and coaches towards consistent execution of merchandising and visual presentation standards
• Drives vision and purpose by painting a compelling picture of the HoS vision and strategy that motivates others to bring the brand strategy to life

Leadership

• Holds leadership meetings to communicate the company vision, new directions or changes, and any other pertinent information that are crucial for the leadership team to complete their jobs
• Demands high standards and holds self and others accountable by having integrity, being consistent, providing clear expectations and setting a clear direction
• Unafraid of giving difficult feedback and aggressively addressing poor performers; shows respect for the store team and individual by having the tough conversation in a timely manner
• Takes time to be intentional about recognizing great performance to teammates at all levels, celebrating individual wins and team accomplishments
• Communicates effectively by providing timely and helpful information to others across the organization
• Sets a clear direction for the team and validates through validation and hands-on coaching that every teammate they interact with has an adequate level of technical proficiency in produces and processes