Executive Director, Assisted Living

About the Role

As the Executive Director of Operations at one of our communities, you will manage the community’s budget and occupancy goals, maintain appropriate staffing levels, and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, Benchmark Senior Living may be the right place for you to make a difference.

Responsibilities

• Authorize all purchases, provide onsite sales support, and conduct monthly family meetings
• Participate in the training and development of new employees, implementing initiatives that will allow the community to run more effectively and efficiently
• Act as an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life
• Demonstrate patience, understanding, and empathy
• Review bills and statements
• Analyze revenue projections and make adjustments when revenue sources decrease
• Manage the Sales Director
• Network with outside referral sources such as Hospital and Rehab personnel
• Qualify prospects financially through credit reports, bank statements, etc.
• Review occupancy as it relates to staffing
• Assist in the hiring and recruitment processes
• Handle all resident and family grievances

Requirements

• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 3-5 years of management or healthcare related experience
• Experience having assumed a managerial role responsible for multiple disciplines
• Budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds

Benefits

• 8 paid holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
• 401K Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability

Pay

$125k - $130k