Executive Assistant

About the role

The Personal Injury Case Manager at Brodie Law Group assists clients in the early and active stages of their personal injury cases. They communicate regularly with clients, track medical treatment, and ensure all necessary documentation is organized and up-to-date.

Responsibilities

• Communicate regularly with personal injury clients and help answer process-related questions.
• Help clients understand next steps in their case.
• Track medical treatment status and follow up with clients about treatment updates.
• Identify when clients have completed treatment or may need additional follow-up.
• Request, track, and follow up on medical records, bills, and related case documents.
• Keep case files organized, accurate, and up-to-date in the case management system.
• Document client updates, provider information, treatment status, and important case activity.
• Communicate with medical providers, insurance companies, and other offices as needed.
• Help the legal team prepare the case for the next stage.
• Work closely with attorneys, paralegals, and records staff to keep cases moving.

Requirements

• Strong communication skills and the ability to build trust with clients.
• A compassionate and patient approach with people going through stressful situations.
• Strong organization and attention to detail.
• Ability to manage multiple tasks and follow up without being reminded.
• Proactive problem solver who looks for the next step.
• Experience in personal injury, legal case management, medical records, insurance, or client service preferred.
• Ability to learn and use case management software such as Filevine or similar systems.
• Ability to work independently and as part of a team.
• Comfort with email, calendars, phone systems, Microsoft Office, and Google Workspace.
• A team-first attitude and willingness to help where needed.

Qualifications

This role is a good fit for someone who cares about people, communicates well, stays organized, and takes pride in helping a team serve clients the right way.

Skills

• Excellent communication skills.
• Strong organizational and attention to detail skills.
• Ability to manage multiple tasks and follow up without being reminded.
• Proactive problem-solving skills.
• Experience in personal injury, legal case management, medical records, insurance, or client service.
• Proficiency in case management software such as Filevine or similar systems.
• Ability to work independently and as part of a team.
• Comfort with various office tools and technologies.

Benefits

• Health, vision, and dental insurance.
• Paid time off, including paid holidays.
• Roth IRA with up to 3% company match.
• Brodie Law Group swag.