Exchange Support Coordinator II

Job Description

Engages in providing professional customer service, communication, organization, and analytic skills to work escalated files and drive performance. By working escalations, strives to meet and exceed client expectations. Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality. Follows standard procedures and guidelines. Understands how assigned duties relate to others within the team and how the team integrates with related teams. Impacts own team through the quality of the support provided. Recognizes and solves typical problems; selects solutions from established options. Communicates moderately complex information in routine situations, typically within own team. Works under general supervision with limited ability to modify approach.

Qualifications

• High school diploma required; Bachelor’s preferred
• Typically requires 2+ years of related work experience

Benefits

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to:

• A variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts

Pay

$46,673.14 - $77,788.57 Annually