Everest Training Coordinator

About the role

This role is part of a team that enhances employee skills, knowledge, and performance to align with the company's strategic goals and help our people and the world see brilliantly. The Everest Training Coordinator (Professional Path) manages the full training lifecycle, including planning and maintaining training calendars, scheduling sessions, coordinating nominations, managing learner inquiries, and overseeing logistics and vendor coordination.

Responsibilities

• Manage the end-to-end training operations, including calendar management, scheduling, nominations, participant communications, logistics, and session readiness across all learning formats.
• Coordinate with trainers to ensure consistent and standardized delivery.
• Manage training-related inquiries, vendor coordination, attendance tracking, and provide evaluation and billing support.
• Support the development of content for both online and offline learning programs.
• Maintain a centralized and up-to-date repository of training materials.
• Support assessments and related learning requirements as part of overall program delivery.
• Ensure alignment of training content with business priorities, digital initiatives, and workforce development goals.
• Collect and analyze feedback from participants and trainers to evaluate training effectiveness.
• Track key metrics such as attendance, completion rates, and satisfaction, and provide regular reporting.
• Identify and implement improvements to enhance learning outcomes and program impact.
• Manage course setup, registration, and tracking within the LMS (e.g., Alcon Learning Academy).
• Maintain accurate training records, including attendance, completion data, and reporting dashboards.
• Support course submission and related administrative projects.
• Serve as the primary liaison between trainers, participants, and site coordinators.
• Ensure clear and effective communication across global teams.
• Establish and maintain standardized processes for training delivery and feedback collection.
• Ensure programs meet internal quality standards and compliance requirements.

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand, and communicate in English
• 5 Years of Relevant Experience
• Work Hours: Monday – Friday, 8:00 AM – 5:00 PM, with the expectation of flexibility to accommodate business requirements and global site coordination.
• Travel Requirements: 0-10%
• Location: Onsite
• Sponsorship & Relocation: Not Available

Preferred Qualifications/Skills/Experience

• Bachelor’s Degree in HR, Education, Business, or a related field
• Experience in training coordination or learning & development
• Strong organizational, communication, and project management skills
• Experience supporting global or multi-site training programs
• Familiarity with LMS platforms and training analytics
• Exposure to technical or digital training programs (AI/ML preferred)
• Experience in adult learning principles and training delivery
• Skills in training coordination, logistics management, and content improvement
• Ability to analyze data and track program performance
• Continuous improvement mindset with strong cross-functional collaboration skills
• Adaptability in a fast-paced, global environment