Training Coordinator

We need to output HTML fragment with sections: About the role? The posting includes intro paragraph about company, then "Responsibilities" with bullet list, then "Qualifications" with subparts, then "Company Values", then "Benefit Overview". Also maybe "General Duties" is part of responsibilities. We need headings

for each section heading present: Responsibilities, Qualifications, Company Values, Benefit Overview. Possibly also "About the role"? Not present as heading; intro is prose. Should we include a heading for "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we should include a section ONLY when posting has real, specific content for it. There's no explicit "About the role" heading, but we could treat the introductory paragraph as "About the role"? However they said do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID etc. They gave examples of possible headings but we should only include if content exists. The intro paragraph is about company and role; we could put it under

About the role

as a prose

. That seems reasonable. We must not include Pay or Schedule sections because not specified. Benefits we have Benefit Overview with details, so include

Benefits

(or Benefit Overview). The instruction list includes Benefits as possible heading. We'll use

Benefits

. Use

• for any list of duties/requirements/benefits. For responsibilities we have many bullet-like sentences; we can convert each line into
• . For qualifications we have Education and/or Experience, Certificates..., Technical Knowledge..., Process Knowledge..., Communication Skills, Physical Demand. Those could be subheadings? But we only use

  for section headings; we could keep qualifications as a section with

  • for each bullet. However there are nested categories; we could keep them as
  • with subtext. Simpler: treat each bullet line as
  • . For Benefits we have many items; we can list each benefit as
  • . We must remove boilerplate: EOE & E-Verify etc. Also remove duplicated lines. Also remove application instructions (none). Remove cookie/navigation/legal/EEO etc. The final paragraph includes EOE & E-Verify; remove that. We must preserve all substantive information. Ensure we don't lose any detail. Let's extract content. Intro paragraph: "Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you." We'll put that under

    About the role

    as

    . Responsibilities: The section starts with "Responsibilities The Training Coordinator is responsible for (1) providing first-line support to users/participants/partners or Johnstone University for both online and in-person training venues, (2) providing Johnstone Distributors with guidance and support for training programs and assisting them in leveraging the training tools and resources available, and (3) ensuring learning data and content is accurate and up to date on Johnstone University." Then there are sub-sections: Johnstone University (JU) Support, JU Workshop, Virtual Classroom & Webinar Support, Content Supplier Training & Marketing Support, Contractor Training Program Support, General Duties. Each has bullet-like sentences. We need to capture all responsibilities as list items. Let's parse. Under Johnstone University (JU) Support: - Acts as first-line technical support for Johnstone University for Johnstone Supply employees and customers - Includes troubleshooting technical issues, supporting university navigation, triaging content requests, completing manual passes, changing groups, adding stores, updating existing course info, sharing courses for customers - Escalate complex or difficult support requests as needed - Performs ongoing maintenance and clean-up of user and course data - Generates summary reports and dashboards as needed - Maintain incentives and badges on JU - Reviews, loads, and tests content for Johnstone University – includes sourcing graphics, writing descriptions and outlines, and populating all required course meta-data - Tests and validates university functionality as needed Under JU Workshop, Virtual Classroom & Webinar Support: - Handles execution of workshop logistics - Includes printing and shipping of workshop materials (binders, copies, nametags, tent cards and other training aids), coordinating with local contact regarding the meeting room availability and set up, and confirmation and/or planning of lodging, catering, and ground transportation for workshop attendees - Responds to support requests regarding registration issues and travel-related issues for workshops - Registers attendees in workshop pre-work and follow-up on progress toward completion - Sends out final confirmations in advance of each workshop - Creates and maintains JU Workshop and Webinar course records on JUO - Works with Content Developer to load and test new Under Content Supplier Training & Marketing Support: - Updates and maintains Training Contacts in the database (PIM) using DW report - Assists with social media content loading and tracking - Loads JUOC Marketing content to JU and other marketing platforms - Verify accuracy of monthly ads, featured courses and related messaging - Loads supplier course content to JU and JUOC, documents when complete - Assists with contests, promotions, and giveaways - Be aware of and uphold the standards of the JU Brand Guidelines - Provides support for marketing promotions Under Contractor Training Program Support: - Maintains NATE custom completion certificates for online courses - Assists learners with documentation needed for their state certifications as needed - Supports Contractor Training Program manager as needed Under General Duties: - Assists with department participation in Annual meetings and Trade Shows as needed - Assists with creation, maintenance and shipping of business planning kits, communication, survey maintenance, and materials - Assists with monthly accounting and other data audit process as needed - Performs other tasks as assigned by the supervisor Also there is a sentence: "Johnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors." This is more of a general statement; could be included as a paragraph after responsibilities list, maybe as part of responsibilities section. We'll include as a

    after the list. Now Qualifications: The section includes: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." Then subheadings: Education and/or Experience: Associate degree (A.A.) from a two-year college or technical school; at least two years related experience; or equivalent combination of education and experience. Certificates, licenses, and Registrations : There are no certificates, licenses, or registrations required for this role. Technical Knowledge, Skills, And Abilities - Ability to use current email, word processing, spreadsheet, and presentation programs (Office 365) - Ability to use graphic clipping or creation software programs for creating documents and collateral (Adobe, SnagIt) - Ability to quickly learn and use new software programs as needed - Experience with database software or Learning Management Systems (LMS) preferred Process Knowledge, Skills And Abilities - Ability to attend to details and problem solving - Ability to establish goals, timelines and meet deadlines - Ability to prioritize multiple tasks and create and follow standardized procedures - Ability to develop and use systems for organizing and keeping track of information - Ability to research, gather, and update data - Ability to add, subtract, multiply, and divide; ability to compute rate, ratio, and percentages - Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. - Demonstrated, superior critical thinking skills Communication Skills - Knowledge and ability for clearly written communications – reports, business correspondence, document procedures - Ability to communicate information across different individuals, departments, and external parties - Ability to demonstrate considerable tact and diplomacy in dealing with others - Ability to maintain confidentiality of information Physical Demand - While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. - The employee is occasionally required to walk. - Specific vision requirements are close and peripheral vision. We need to output as list items under Qualifications section. Should we keep subheadings? The instruction says use

    for section headings only; we could keep qualifications as a section with

    • for each bullet, but we lose the categorization. However we could embed the subheadings as inside
    • ? But that might be considered adding structure not present. Safer to just list each bullet as
    • preserving the text. The subheadings are part of the content; we could keep them as plain text within
    • (e.g., "Education and/or Experience: Associate degree..."). Thus we will create
      • for each bullet line, including the subheading lines as separate
      • . That preserves all info. Now Company Values: list of values with descriptions. We need to output as
        • each value with its description. Values: - Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. - Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. - One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. - Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. - Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. We'll list each as
        • . Benefit Overview: list of benefits. We need to output as
          • each benefit. Benefits list: - Competitive wage - health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. - resources to take charge of well-being, including: - Competitive Paid Time Off (PTO) - Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting - Holiday pay – we recognize and pay our employees for 7.5 holidays per year - Paid Parental Bonding Time - Employer subsidized medical, dental, and vision plans - Employer paid life insurance and short-term disability - Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance - 24/7 Access to virtual care/telehealth options - Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA) - Wellbeing program with opportunity to earn reduced medical costs - Employee Assistance Program (EAP) for you, and your family - Tuition reimbursement - Employee referral bonus program - Employee service milestone recognition program Also there is a sentence: "We understand that our employees are the cornerstone of our success. Our