Events Solutions Consultant

About the role

The Events Solutions Consultant (ESC) is responsible for achieving and exceeding sales targets in a hospitality and conventions setting. They interact extensively with hotel and convention center staff, creating and maintaining strong relationships.

Responsibilities

• Represent FedEx Office as the on-site sales and support expert for event managers and planners.
• Attend department meetings, site visits, and pre-convention meetings to present FXO's product and service offerings.
• Work with minimal supervision to foster strong relationships with customers and host properties.
• Drive revenue by making sales calls and securing new revenue opportunities.
• Provide quotes and support for job orders and event planning.
• Ensure customer satisfaction through pre-event and post-event activities.
• Share leads and collaborate with other ESCs across the FXO network.
• Implement marketing plans and sales strategies as assigned.
• Maintain CRM system data and adhere to established business hours.
• Maximize FedEx value delivery to customers by working cross-functionally.

Requirements

• High School Diploma or equivalent education.
• 2+ years sales and/or customer service experience.
• Strong working knowledge of Microsoft Office Word, Excel, and PowerPoint.
• Demonstrated effective written and verbal communication skills.
• Prior experience in the hospitality industry preferred.
• Strong presentation and organization skills.
• Proven ability to work independently and build strong internal relationships.

Qualifications

• High School Diploma or equivalent education.
• 2+ years sales and/or customer service experience.
• Strong working knowledge of Microsoft Office Word, Excel, and PowerPoint.
• Demonstrated effective written and verbal communication skills.
• Prior experience in the hospitality industry preferred.
• Strong presentation and organization skills.
• Proven ability to work independently and build strong internal relationships.

Skills

• Consultative selling and hospitality experience.
• Customer/client development, consultation, and retention.
• Strong working knowledge of Salesforce and Office 365.
• Effective communication and presentation skills.
• Ability to work independently and foster strong internal relationships.

Benefits

Not specified.

Pay

$25.59/hr - $30.70/hr

Schedule

Not specified.