Jobs · Management · Colorado

Events Manager

Marriott International · Aspen, CO · 1 mo ago
On-siteManagement$62k–$79k/yrFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting. Job title is not needed as heading. We need to include Job Summary as maybe About the role? The posting has "Job Summary" then description. So we can put that under

About the role

with

. Responsibilities: The posting includes many duties under "CORE WORK ACTIVITIES" with subheadings: Managing Event Logistics and Operations, Ensuring and Providing Exceptional Customer Service, Leading Event Management Teams, Supporting and Coordinating with the Sales and Marketing Function, Conducting Human Resources Activities. Those are responsibilities. So we can list them as

  • each bullet maybe each subheading with details. We need to preserve all substantive info. Could break each subheading into a
  • with its description. Or we could list each bullet as separate
  • . The instruction: Use
    • for any list of duties/requirements/benefits. So we need to produce a list. Probably each duty as a
    • . We'll need to extract each duty sentence. Let's parse the responsibilities sections: Managing Event Logistics and Operations: - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service: - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams: - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function: - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities: - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. Now Requirements/Education: "CANDIDATE PROFILE Education And Experience High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required." We can treat as Requirements (or Qualifications). The instruction: Use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content. We have Education/Experience => could be Requirements or Qualifications. We'll put under

      Requirements

      maybe. Skills: Not explicitly listed but could infer from responsibilities? But we should not invent. So we omit Skills if no explicit list. Benefits: The posting mentions "We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more." That's generic, not specific benefits. The instruction says: never create Benefits section unless posting actually states them. It mentions benefits but not specific. Likely we should not create Benefits section because no specific benefits listed. So omit. Pay: There's "Pay Range: $62,000 - $79,000 Annually Bonus Eligible: Y". That's specific pay. So we need a Pay section. Use

      Pay

      with

      containing that info. Schedule: There's "Schedule Full Time". Also "Located Remotely? N". So we have schedule info. So we need Schedule section. Use

      Schedule

      with

      containing Full Time, Not remote. Also we have Location: "315 East Dean Street, Aspen CO 81611, United States". Could be part of About the role or maybe separate? Not a heading. We'll include location in About the role paragraph. Also Job Number etc: minor metadata, we can drop or put in short p. Instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it. We can drop. Now About the role: Use Job Summary paragraph plus maybe location. Let's craft:

      Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Located at 315 East Dean Street, Aspen, CO 81611.

      Now Responsibilities: We'll produce a
        with each duty as
      • . Might be long but okay. We need to ensure we don't duplicate lines. We'll list each bullet as separate
      • . Could combine some but better to keep each distinct. Let's list them: Managing Event Logistics and Operations: - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service: - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams: - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function: - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities: - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. We could group each subheading as a
      • containing the subheading bold? But instruction just says use
        • for any list. Could embed headings inside
        • . We'll just put each bullet as
        • . Might be many but okay. Now Requirements: We'll put

          with the education/experience text. Pay:

          Pay Range: $62,000 - $79,000 Annually; Bonus Eligible: Yes

          Schedule:

          Full Time; Not remote (located on-site)

          We should not include sections like Benefits, Skills. Now output HTML fragment only. Let's craft:

          About the role

          Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Located at 315 East Dean Street, Aspen, CO 81611.

          Responsibilities

          • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
          • Greets customer during the event phase and

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