Events Manager
About the role
Baltimore Country Club is seeking an Events Manager who is passionate about selling and executing a variety of events, including social events, weddings, golf tournaments, corporate and holiday functions. This is a fun and exciting role that relies heavily on details, organization, and creativity. The ideal candidate will have previous hotel or Country Club experience and is a highly motivated team player who can develop long-term beneficial relationships for the Club.
Responsibilities
- Attract, secure, plan, and execute events including corporate, social, weddings, golf outings, and Club events
- Timely communication between Members, Guests, Staff, and vendors via telephone and email
- Contract creation, handling of deposit and payment schedules with members/event hosts
- Create and update Banquet Event Orders (BEOs) and diagrams (Social Tables)
- Serve as the main point of contact to the event host from date of inquiry throughout the event date
- Attend weekly event team meetings and weekly BEO meetings with cross-functional teams
- Review all bills before being sent to host
- Keep up to date on event trends and network around the Baltimore area
- Assist event hosts in developing a menu, floor plan, and timeline
- Effectively partner with all departments in the planning and execution of events
- Attend functions to meet hosts and ensure everything is as expected, adjusting as needed
- Maintain and update accurate files
- Other duties as assigned
Requirements
- Strong organizational skills and high-level attention to detail
- Ability to work in a high-pace environment balancing many different tasks
- High energy and outgoing personality with professional presence and appearance
- Ability to problem solve on your feet while maintaining composure with customers
- Diplomatic team player able to foster relationships with Members, guests, staff, and vendors
- Professional and responsive communication to all Members, clients, and staff
- Networking inside and outside the Club to obtain 'leads' and build relationships with new and existing clients
- Proficient in Microsoft Office
- Ability to learn, comprehend, and effectively use software systems (e.g., NorthStar, Social Tables)
- Flexible schedule, including holidays, nights, and weekends
- Ability to work long hours on your feet and in varying weather conditions
- Can-Do attitude
Qualifications
- Bachelor's degree and/or certification in Hospitality Management, Event Management, or related field is strongly preferred
- Catering sales and wedding experience is required
- Minimum 3-5 years of related experience required
- Experience working in private clubs or high-end resorts is a plus
About the Events Department
This position reports to the Director of Events who oversees a team of four in the Events department. The Events Department office is located at the Roland Park campus.
Pay
A competitive base salary is provided with bonus for achieving budgeted goals and uncapped bonus potential for the over achievement of the annual plan.