Events Data Associate

Core Platforms

• Salesforce (membership and committee records)
• Cvent (event registration, session management, and webpages)
• Attendee Hub (conference mobile app)
• Tableau
• Power BI
• Smartsheets
• SurveyMonkey

Essential Responsibilities

• Generate and distribute event attendee reports from Cvent;
• Conduct data cleaning to ensure registration accuracy and resolve record discrepancies;
• Create ad hoc reports from Cvent and Salesforce supporting analytical projects, data integrations, and marketing campaigns;
• Build and maintain a data dashboard in Power BI;
• Enter and maintain event session data across Cvent (website, speaker management) and Attendee Hub (mobile app);
• Auxiliary event registration setup in Cvent, including custom registration paths for VIP groups;
• Configure and manage the Cvent Abstract module for call-for-proposals workflows and submission reviews;
• Review and update Client Committee records in Salesforce;
• Maintain Smartsheets for data collection and committee tracking;
• Set up and manage session monitoring and evaluations via SurveyMonkey and Signup;
• Monitor and respond to event inboxes with professionalism and clear written communication;
• Support the expense reimbursement process for Committee members and main stage speakers;
• Maintain and update the speaker resource portal in Cvent;
• Provide support materials for committee meetings and kickoff presentations;
• Maintain Standard Operating Procedures (SOPs) for recurring processes.

Required Skills & Experience

• Salesforce (Lightning) — report generation and record management;
• Cvent — event registration, session setup, and data exports;
• Advanced Excel — data cleaning, pivot tables, formulas;
• Strong written communication — clear, professional inbox and stakeholder correspondence;
• Attention to detail — comfortable catching and correcting data errors (name misspellings, duplicate records, etc.).

Preferred Skills & Experience

• Power BI and/or Tableau — dashboard creation and data visualization;
• Smartsheets and Microsoft Forms;
• Attendee Hub (conference mobile app management);
• SurveyMonkey and Signup.