Event Usher/Ticket Taker 18+

About the role

Meet and Greet guests as they enter and exit Attractions. Support and promote the guest first policy.

Responsibilities

• Assist guests with special seating needs, wheelchairs, and strollers.
• Follow procedures for house opening, operating, and cleaning.
• Interact with guests in a friendly and positive manner.
• Support Entertainment by recommending/discussing other Attractions available to guests.
• Observe the guests for safety and assistance.
• Assist guests and coworkers in problem solving.
• Track guest count with a clicker to maintain accurate throughputs.
• Maintain a regular, prompt attendance record.
• Adhere to all grooming code standards.

Requirements

• Must be at least 18 years of age.
• Must maintain a positive attitude and working environment.
• Must be able to handle stress.
• Must be able to troubleshoot problems and identify solutions.
• Must have strong work ethics and communication skills.
• Must have good leadership skills.
• Must be in good physical condition, able to stand for 20+ minutes and walk at a fast pace.
• Must be able to work a flexible schedule that includes nights, weekends, and holidays.
• Must be trustworthy and work well with other team members.