Event Technology Coordinator

About the role

Hybrid role with 3 days in the Jersey City, NJ office (subject to change to 5 days). Limited domestic and/or international travel may be required.

Responsibilities

• Assist the event technology team with registration websites and database management
• Ensure consistency in information, accuracy of new and existing data, and list generation
• Support event delivery team with event and meeting coordination
• Support the team with event registration websites, app builds and all technological aspects of events
• Effectively communicate with internal and external clients; respond to all client queries within agreed service level agreements
• Contact clients for relevant information pertaining to the event
• Coordinate name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage, etc.
• Lead onsite registration procedures, including training temp staff and monitoring attendee participation
• Travel periodically to oversee attendee logistics and registration for offsite events
• Create and distribute post-event client surveys
• Perform list manipulation to provide team members with relevant registration data, year-on-year statistics, and event analytics
• Track and maintain time spent on projects to accurately reflect the work being done

Requirements

• 1+ years of experience in Attendee Data Management and Event Technology, including entry-level meeting planning and coordination with registration and event technology or relevant internship experience preferred
• Bachelor’s Degree preferred
• Intermediate proficiency in Microsoft Office, with a focus on Excel
• Experience with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite; other platforms accepted
• General knowledge of HTML and CSS is a plus
• Ability to manage multiple projects simultaneously
• Strong written and oral communication skills at all levels
• Motivated self-starter with ability to take direction and work independently; ability to think innovatively
• Flexible and willing to work outside normal business hours (evenings, weekends) and travel (10–20%) when required to be on-site at events

Benefits

• Medical, Dental & Vision, including option of a high-deductible health plan (HDHP) with health savings account (HSA)
• 401(k) with Five Flexible Spending Account options
• Generous Paid Time Off allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities across 7 countries, including London, New York, and Singapore

Pay

United States Residents: The base pay for this position ranges from $63,291.00 to $72,785.00. This role is also eligible for an annual discretionary bonus.