Event & Social Sales Manager

About the role

The Hotel Landing is the premier luxury lakeside destination in the Upper Midwest, where every experience is thoughtfully curated and every guest interaction is defined by discretion, personalization, and impeccable service. We are passionate about creating moments of elegance, authenticity, and lasting memories—combining refined hospitality with a welcoming, service-driven culture.

This position focuses on soliciting, capturing, planning, and coordinating small meetings (10 rooms or less), social events, and catering-only functions while maximizing banquet space to meet and exceed catering revenue goals. The role is responsible for finalizing catering-only business, recommending program and procedural changes, and executing a territorial marketing strategy to capture maximum revenue.

Responsibilities

• Solicit, negotiate, and book new and repeat business through outside sales calls, telemarketing, mailings, networking, and other efforts to meet or exceed revenue goals.
• Plan, upsell, and detail meetings/functions with clients, including space requirements, times, equipment, menus, themes, and decorations.
• Complete contracts, prepare banquet event orders, coordinate with hotel departments, and resolve issues to ensure quality delivery and customer satisfaction.
• Prepare status and period-end reports.
• Maintain up-to-date knowledge of corporate and hotel procedures, products, and competition to refine sales strategies and achieve goals.
• Communicate professionally and positively with guests and associates.

Requirements

• More than two years of post-high school education.
• One to two years of experience in a related position (catering, food and beverage, or hospitality sales).
• Thorough knowledge of catering practices, menu development, pricing, and hotel policies/procedures.
• Ability to analyze data, draw conclusions, and make recommendations.
• Strong communication skills for negotiating, convincing, selling, and influencing professionals and guests.
• Ability to drive to outside sales calls.
• Excellent literacy and comprehension for developing marketing plans, menus, and programs.

Physical Demands

• Excellent hearing, vision, and speech communication for guest and associate interactions.
• Lifting, pushing, pulling, or carrying up to 50 lbs. (e.g., tables, chairs, boxes) occasionally.
• Bending/kneeling for tasks like taping cords, skirting tables, or cleaning floors occasionally.
• Mobility to service clients on short notice, including variable distances.
• Continuous standing for function observation or client site inspections (1–4 hours).
• Climbing up to 55 steps (3–5% of a 10-hour day).
• Driving for sales calls (approximately 20% of the time).

Work Environment

Work inside 70% of a 10-hour day and outside 30% of the time.

Benefits

• Sage Hotel & Restaurant discounts across the U.S.
• Paid vacation, sick leave, and holiday pay.
• Medical, vision, and dental insurance.
• 401k retirement plan.
• Convenient location with free shift meals and complimentary parking.

Pay

USD $70,000.00 – USD $80,000.00 per year.