Social Event Sales Manager
Hotel Saint Vincent · New Orleans, LA · 1 wk ago
On-siteManagementFull-time
(POTENTIAL RELOCATION AVAILABLE - MUST BE U.S.A. WORK AUTHORIZED) About Hotel Saint Vincent Located in a landmark 1861 building in the Lower Garden District of New Orleans, Hotel Saint Vincent is a 75-room hotel from Austin-based hospitality group McGuire Moorman Lambert Hospitality, founded by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert. Hotel Saint Vincent honors the property's storied history while delivering exceptional hospitality through thoughtful design, genuine service, and memorable guest experiences. Our Leadership Expectations guide how we lead:Own It | Lead with Respect | Win as One Team | Learn and Elevate | Leave Them Better The OpportunityWe are seeking a Social Event Sales Manager to lead revenue-driven event sales strategies at Hotel Saint Vincent. This role is ideal for a high-performing sales professional who excels at building relationships, driving new business, and executing luxury events with precision. You will play a key role in maximizing revenue across social, and wedding market segments while delivering best-in-class client experiences from inquiry through post-event follow up. What You’ll DoRevenue Growth & Account DevelopmentDrive revenue across social, primarily wedding, market segmentsProactively source new business while strengthening existing client relationshipsExecute quarterly and annual sales action plans aligned with revenue goalsMaintain expert knowledge of the luxury hospitality market and competitive landscapeIdentify and prioritize bookings that optimize both event and room revenueMonitor market trends and competitor activity to inform sales strategySales Execution & Client EngagementConduct venue tours, client meetings, and sales calls; represent the property at trade shows and networking eventsMaintain consistent outbound prospecting and in-person engagement targetsServe as a brand ambassador for Hotel Saint Vincent and MMLLead client consultations, identifying needs and translating them into exceptional event experiencesParticipate in pre-event planning meetings, and site visitsBe present on-site for key event moments to ensure seamless execution and guest satisfactionAccount Management & ReportingManage full event lifecycle: from inquiry to contract to BEO detailing to post-event follow-up, including guest room blocks Analyze monthly production and pace reports to drive performanceUtilize CRM platforms (TripleSeat) to track activity, measure ROI, and maintain accurate client recordsDevelop post-event recaps Coordinate VIP arrivals, special requests, and personalized client experiencesMaintain strict confidentiality regarding all guest and client informationOperational CoordinationServe as the primary point of contact for assigned events and groupsCreate and distribute detailed Banquet Event Orders (BEOs)Collaborate cross-functionally with food & beverage, rooms, engineering, and security teamsManage guest room blocks, rooming lists, and track pickup/attrition to protect revenueRespond promptly to inbound inquiries and reactive leadsGenerate and review sales pace and production reports What We’re Looking For3+ years of experience in event sales within luxury hospitality, hotels, or lifestyle venuesProven track record of driving revenue growth and exceeding sales targetsStrong relationship-building skills with a client-first mindsetDeep understanding of luxury service standards and event executionHighly organized with exceptional attention to detail and ability to multitaskProficiency in CRM systems (TripleSeat preferred)Strong financial acumen, including contract negotiation Physical RequirementsEssential Functions: Must meet the physical demands required to perform job functions successfully. Reasonable accommodations are available for individuals with disabilities.Regularly required to talk or hearUse hands and fingers to handle objects, tools, or controlsFrequently stand, walk, sit, reach, bend, kneel, or crouchOccasionally lift and move up to 50 poundsExposure to heat, steam, and cold in a kitchen environmentModerate noise levels Why you'll want to work for Hotel Saint Vincent & MML:Competitive Salary + Bonus PotentialPaid Time OffMML Property Discounts (Hotel, Restaurant, Retail)Fitness and Health BenefitsMedical, Dental, Vision, Disability, Life, and Pet InsuranceRetirement BenefitsParental LeaveAdvancement and Promotion OpportunitiesCommunity Service Opportunities MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions based on job-related factors.