Event Sales Manager - Social Market

About the Role

The Event Sales Manager – Social Market is responsible for selling and servicing social events, including weddings, mitzvahs, galas, and other special occasions. This role manages the full event lifecycle, from initial inquiry and proposal through contracting, planning, and event execution. Key responsibilities include reviewing contracts, conducting hotel tours, and coordinating communication with clients and relevant hotel teams before, during, and after each event to ensure a seamless experience and a high level of service.

The Event Sales Manager – Social Market builds and maintains strong client relationships, participates in and may lead event and staff meetings, and collaborates closely with the Sales and Events teams. The manager also partners with an assigned Administrative Assistant and other support staff to ensure successful event planning and execution.

In addition to the base salary, this position is eligible for a quarterly incentive plan based on the manager’s achievement of assigned revenue and customer service goals.

Responsibilities

• Sell and service social events, including weddings, mitzvahs, galas, and other special occasions.
• Manage the full event lifecycle from inquiry and proposal through contracting, planning, and execution.
• Review contracts, conduct hotel tours, and coordinate communication with clients and hotel teams.
• Build and maintain strong client relationships.
• Participate in and may lead event and staff meetings.
• Collaborate closely with the Sales and Events teams.
• Partner with an assigned Administrative Assistant and other support staff to ensure successful event planning and execution.

Qualifications

• 2 years of hospitality experience within an Events or Catering Team.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Experience with Hyatt systems, commercial strategies, and brand standards.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• Full-service hotel experience or event venue experience strongly preferred.

Skills

• Experience in hotel event planning, convention services, catering, or hospitality operations, preferably in a full-service hotel.
• Outstanding organizational and project management skills.
• Exceptional communication and relationship-building abilities.
• The ability to manage multiple events while maintaining close attention to detail.
• A calm, solutions-focused approach in a fast-paced environment.
• Strong collaboration skills and a passion for delivering exceptional customer service.
• Experience with Hyatt systems and Envision is preferred.

Benefits

• Quarterly incentive program tied to achieving individual performance goals.
• Complimentary Hyatt hotel stays worldwide plus discounted room rates.
• Tuition reimbursement.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Complimentary parking and one colleague meal each workday.
• Paid Family Bonding Leave and Adoption Assistance.
• Paid vacation, sick time, holidays, and New Child Leave.
• Outstanding career development opportunities with Hyatt Hotels Corporation.