Event Site Manager

Job Overview

The Event Site Manager is a key member of the Solutions Group team. They work closely with the Sales team to support opportunities from an informational and concept development perspective. This role involves managing internal and external project expectations from the preliminary opportunity stages through completion, resulting in a fully defined build and install plan for the internal project teams.

What You’ll Do

• Direct and manage client communication to persuade clients to favorable conclusions using experience of best practices and technical solutions.
• Works cross-functionally with multiple subject matter experts and teams, including sales, estimating, project planning, graphic & mechanical design, and contracts to deliver comprehensive project build and install plans.
• Review project solutions considering client needs/specifications and site surveys to accurately determine requirements for manufacturing and installation.
• Lead project efforts until execution of the contract.
• Produce project schedules and timelines for all phases of manufacturing, delivery, and installation.
• Define and develop project deliverables relative to offerings (scoping projects).
• Manage estimates and quotes from vendors, partners, and onsite subcontractors.
• Provide internal stakeholders with status reports of pre-contract projects.
• Work closely with various departments on a collaborative basis to deliver high-quality projects within established timelines.
• Conduct off-site tasks as required for items such as site surveys, installation/dismantle oversight, and client walkthroughs.
• Travel is required and may be moderate to heavy on occasion.

Required Skills/Abilities

• Ability to learn and master the project workflows, production operations, and various internal processes.
• Ability to progressively think through issues, solve problems, and present solutions both internally and externally.
• Thrives under pressure and enjoys tackling challenges.
• Ability to interface with clients through all communication mediums and in person. Builds effective rapport with clients and partners.
• Excellent verbal, written, and illustrative communication skills.
• Ability to own and manage opportunities on behalf of the sales team until the contract is executed.
• Ability to multi-task and work in a fast-paced environment.
• Excellent interpersonal skills for both internal and external customers.
• Maintain and promote a positive attitude.
• Demonstrated strong attention to detail, quality standards, client requirements, and project costs.
• Verifiable project management experience ($5K - $2.5M+ range).
• Must be flexible and willing to work to meet project and customer requirements, which may require evenings, weekends, and holidays.

Education And Experience

• Bachelor’s Degree, a plus.
• Experience working directly in construction project management or architectural signage and/or agency experience and experiential marketing projects.
• 5 - 10 years of increasing responsibility in Installation with demonstrated improvement in all organizations.
• Experienced in print and fabrication production and installation requirements.
• Experienced in giving advice on best practices for print & fabrication projects.
• 3-5 Years of Computer Aided Design (Rhino, AutoCAD, Illustrator, Sketchup, etc.).
• Proficient in Excel and other MS Office programs; Smartsheet and ERP experience a plus.

Physical Requirements

• Must be able to lift to 50 pounds at times.