Event Manager

Key Responsibilities

• Serve as the primary point of contact for all event inquiries, responding within 24 hours.
• Manage the full sales cycle from initial outreach and site tours to contract execution and final billing.
• Conduct site visits and client walkthroughs, presenting the venue and event capabilities.
• Develop and execute a proactive outreach strategy, including partnerships with local hotels, concierge teams, and businesses.
• Participate in local event organizations and networking initiatives to drive new business.
• Oversee all event planning from start to finish, ensuring seamless coordination across departments.
• Prepare detailed event documentation, including BEOs (Banquet Event Orders) and timelines.
• Act as the liaison between clients, culinary, operations, and third-party vendors.
• Ensure all vendors and external partners are properly scheduled and aligned with event requirements.
• Maintain ownership of all event spaces, ensuring they are consistently guest-ready.
• Lead on-site event execution, including greeting clients and overseeing service through key moments of the event.
• Manage the flow of each event, including setup, service, and breakdown, ensuring a high standard of service throughout.
• Collaborate with the FOH team to ensure proper staffing levels.
• Partner with the General Manager to coordinate room setups and operational logistics in advance of each event.
• Ensure all staff adhere to company policies and event standards.
• Chair weekly BEO meetings with management and culinary teams.
• Partner with the General Manager to train staff on event procedures and service expectations.
• Coordinate across departments to ensure alignment on all upcoming events.

Qualifications

• 3+ years of experience in event sales and management within a restaurant, hospitality venue, or luxury environment.
• Strong knowledge of Tripleseat.
• Excellent organizational, communication, and leadership skills.
• Able to manage multiple events simultaneously with strong attention to detail.
• Financial acumen and experience with forecasting and reporting.
• A proactive, relationship-driven approach to sales and client development.

Physical Demands

This position is very active and requires standing for long periods of time. The position may require occasional lifting of products weighing up to 20 pounds.

Position Type and Expected Hours of Work

This position regularly requires long hours and a schedule that fluctuates based on business needs.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay

$60,000.00 - $65,000.00 per year + Commissions