Event Manager

About the role

The Role: Coordinate and manage events at Osceola Heritage Park.

Essential Duties And Responsibilities

• Mets with client groups to plan and organize assigned meetings and/or events.
• Coodinates activities with the various service contractors and vendors for assigned meetings and/or events.
• Coodinates/Assists in all outside services and equipment required for events.
• Works in conjunction with Food & Beverage in meeting and determining client needs.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Reviews floor plans and determine requirements.
• Writes event work orders, contractual obligations related to insurance, deposits, etc.
• Maintain accurate records or pre-event planning, client request, billable charges, service orders, contractual requirements, etc.
• Prepares cost estimates and monitors final billing.
• Assures quality service & timely invoicing.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Explains and guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Supervises staff and oversees all aspects of facility operations related to events.
• Serves as Event Manager for OHP events.
• Serves as primary liaison between clients and facility departments.
• Develops and maintains post event information database files including Post Assessment and Client Evaluation Forms.
• Plans, coordinates, and executes events according to needs of the client.
• Issues proper paperwork and communicates all event needs and information to all departments in a timely manner via EWO's and Event Change Sheets.
• Interpret and explains contract provisions to clients.
• Other activities as the event requires.
• Maintains total responsibility and authority over clients, staff, personnel, patrons, security, and safety with this role.
• Attends weekly or other meetings as needed to meet role and responsibility.
• Maintain harmonious relationship with all departments and staff.
• Ability to work extended/irregular hours including nights, weekends, and holidays.
• Performs other job duties as assigned.

Qualifications

• Preferred B.S. degree in business or hospitality.
• Previous management experience in a similar venue.
• At least one year of actual experience in public facility management, promotion, or operation of conventions or trade shows or service-related operations whose primary function is to provide direct on-site service to the public.
• Working knowledge of Delphi.
• Strong computer skills to include Microsoft Word, Excel, and Outlook.
• Demonstrated knowledge of accounting and financial procedures.
• Experience with spreadsheets and computerized ticket systems preferred.
• Advanced writing skills required.
• Excellent communication, problem solving, organizational and interpersonal skills required.
• Ability to effectively supervise and coordinate staff.
• Professional presentation, appearance, and work ethic.
• Excellent public relations skills.
• Ability to work under pressure and meet deadlines.
• Ability to function in a fast-paced, team-oriented environment.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.