Event Sales / Planning Manager

About the role

Serve as the primary liaison between clients and hotel operations following the sales process with a heavy focus on rooms only programs. Coordinate all event details, including food and beverage, audiovisual requirements, room setup, room blocks, billing instructions, and special requests. Conduct planning meetings and maintain consistent communication with clients throughout the planning process. Partner with Banquets, Culinary, Convention Services, Front Office, Housekeeping, Engineering, and other hotel departments to ensure seamless event execution. Be present during programs to ensure events run smoothly and to respond quickly to client needs. Prepare proposals, banquet event orders, presentations, reports, and other planning documentation. Maintain accurate information using Hyatt's event planning and sales technology systems. Participate in Event Services and Commercial Services meetings while contributing to the overall success of the hotel's meetings and events business.

Responsibilities

• Serve as the primary liaison between clients and hotel operations following the sales process with a heavy focus on rooms only programs.
• Cook up all event details, including food and beverage, audiovisual requirements, room setup, room blocks, billing instructions, and special requests.
• Conduct planning meetings and maintain consistent communication with clients throughout the planning process.
• Partner with Banquets, Culinary, Convention Services, Front Office, Housekeeping, Engineering, and other hotel departments to ensure seamless event execution.
• Be present during programs to ensure events run smoothly and to respond quickly to client needs.
• Prepare proposals, banquet event orders, presentations, reports, and other planning documentation.
• Maintain accurate information using Hyatt's event planning and sales technology systems.
• Participate in Event Services and Commercial Services meetings while contributing to the overall success of the hotel's meetings and events business.

Requirements

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Must be proficient in general computer knowledge.
• Candidates should be extremely detail oriented and organized.
• Prefer two years hotel experience or completed Event Management trainee program.

Qualifications

• Experience in hotel event planning, convention services, catering, or hospitality operations, preferably in a full-service hotel.
• Outstanding organizational and project management skills.
• Exceptional communication and relationship-building abilities.
• The ability to manage multiple events while maintaining close attention to detail.
• A calm, solutions-focused approach in a fast-paced environment.
• Strong collaboration skills and a passion for delivering exceptional customer service.
• Experience with Hyatt systems and Envision is preferred.

Skills

• Experience in hotel event planning, convention services, catering, or hospitality operations, preferably in a full-service hotel.
• Outstanding organizational and project management skills.
• Exceptional communication and relationship-building abilities.
• The ability to manage multiple events while maintaining close attention to detail.
• A calm, solutions-focused approach in a fast-paced environment.
• Strong collaboration skills and a passion for delivering exceptional customer service.

Benefits

• Quarterly incentive program tied to achieving individual performance goals.
• Complimentary Hyatt hotel stays worldwide plus discounted room rates.
• Tuition reimbursement.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Complimentary parking and one colleague meal each workday.
• Paid Family Bonding Leave and Adoption Assistance.
• Paid vacation, sick time, holidays, and New Child Leave.

Pay

TBD

Schedule

Hyatt Regency Reston offers a hybrid schedule.